Guys,
I ordered stuff's worth Rs. 1200 from Homeshop18 on 14th Sep. Because of some payment gateway issue, my payment was not authorized by them. Now the situation is , my account is debited but the order is not confirmed. I talked to Homeshop18 CC couple of times but they say they didn't receive any payment.
As per my last communication, they want me to send them a scanned copy of my account statement with Order details. Account statements are generated once per month so I cant' send it before Oct 1st. They are not accepting Online screenshots of account statement.
Is there anyone else faced such issue.. ?
Thanks
I ordered stuff's worth Rs. 1200 from Homeshop18 on 14th Sep. Because of some payment gateway issue, my payment was not authorized by them. Now the situation is , my account is debited but the order is not confirmed. I talked to Homeshop18 CC couple of times but they say they didn't receive any payment.
As per my last communication, they want me to send them a scanned copy of my account statement with Order details. Account statements are generated once per month so I cant' send it before Oct 1st. They are not accepting Online screenshots of account statement.
Is there anyone else faced such issue.. ?
Thanks