Issues and sudden failures with certain ASRock boards and Ryzen 9800x3D pair.

gogogozillla

gogogozillla

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Came across this reddit post today where a user has been tracking a number of failures on ASRock motherboards paired with a 9800x3D. He links a number of such posts for evidence and ASRock supposedly has been refusing to acknowledge the issue and denying the issues as isolated incidents.

Sharing this here so ASRock users can be aware and report the problem immediately and future buyers can reconsider other options till ASRock offers a fix. If a fix is offered or ASRock offers any other solution such as RMA/refund, I will share an update on this post/thread.

Link:
https://www.reddit.com/r/hardware/comments/1jmqajy/dead_9800x3ds_in_asrock_boards
So as of today, there are 108 cases and counting. It is not limited to ASRock motherboards, other brands are also affected. It is likely to be an x3D processor issue, because some 9950x3D users have also faced this sudden failure. [Link]

There is a web form, which is being used to collect case information, to hopefully identify the faulty batches causing this issue. If you are affected by this problem, please fill the form: [Link]
 
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Darth Vader said:
Even during that fiasco, many stats from sources like Pugetsystems pointed out high failure on AMD CPUs more than the flawed Intel ones.
Click to expand...
Puget says its Intel CPU failure rate is lower (2% in 13th- and 14th-gen) than AMD Ryzen failures (4% in 5000 and 7000 chips) — system builder releases failure rate data, cites conservative power settings read more here

Some Ryzen 7 9800X3D CPUs are allegedly failing prematurely — over 100 cases documented based on user feedback read more here

Most of the Ryzen 7 9800X3D problems seemed to have occurred on ASRock motherboards.
Up to 82% of the incidents were on an ASRock motherboard.
Asus, MSI, and Gigabyte rank second, third, and fourth, respectively, with participation rates of 13%, 4%, and 1%.
 
Emperor said:
Up to 82% of the incidents were on an ASRock motherboard.
Asus, MSI, and Gigabyte rank second, third, and fourth, respectively, with participation rates of 13%, 4%, and 1%.
Click to expand...
82% is def concerning, even 9950X3D CPUs are dying too as reports popping up on reddit across multiple brand boards. For now, avoid Asrock and if possible avoid this gen (AMD/Nvidia/Intel) altogether lol. No one offered anything of value this time.
 
Emperor said:
Puget says its Intel CPU failure rate is lower (2% in 13th- and 14th-gen) than AMD Ryzen failures (4% in 5000 and 7000 chips) — system builder releases failure rate data, cites conservative power settings read more here
Click to expand...
You seem to have left out some further interesting bits in your paraphrasing from the article:

  1. Aside from the CPUs you have mentioned, note the article also mentions that Intel's 11th-gen chips had the highest failure rate - "Another interesting tidbit that Puget revealed is that Intel’s 11th-generation Intel Core processors had the most failures among all recent processors, with a recorded rate of over 7%. The issues with 11th-Gen Intel Core processors haven’t been widely reported, so we’re unsure about their cause and how (or if) Intel resolved them."
  2. "As with all failure rate data that doesn't come directly from the chipmaker, Puget's data should be taken with a grain of salt."

The 13th and 14th-gen chips had ACTUAL CPU defects due to a messed-up microcode implementation. With the 7000 series it was due to excessive default SoC voltage from the motherboard. This was fixed with a simple voltage limit cap. The affected 13th and 14th gen chips were damaged permanently. Regarding the 9800x3d and (mostly) ASrock motherboards, let's await more concrete info on the cause(s) behind the recorded incidents.

You can be sure GN is already dissecting this like a frog in a biology lab :hilarious:
 
There is more if you dig deeper. Some of these could be because of user errors.

Improper installation example here:

Sample of user error

There are other possible explanations of the issue. I would suggest going through the gamernexus extensive investigation and make your own conclusions.
 
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