Laptops Laptop overheating when connected to dock

nitin_g3

nitin_g3

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I have below laptop and thunderbolt dock from dell

Laptop: Latitude 7430 (i7)
Dock: Dell WD19TB

My laptop heats a lot (stays around 100 degeress), especially when on zoom calls. Strange thing is, the heating issue is not there when dock is disconnected.

What I've tried without any fix.
  1. Replaced thermal paste with Gelid extreme.
  2. Kept power cable also plugged in, this seems to lower the temps a bit, but not a permanent solution since whole purpose of getting the dock was to keep the desk wire free.
 
Seems its a global issue since a decade and dell ha no interest to resolve this very basic yet critical issue...

https://www.reddit.com/r/Dell/comments/gbdju6

www.dell.com

Overheating Dell E6400 in docking station | DELL Technologies

When I dock my Dell E6400 in the pro 2X docking station/port replicator it quickly overheats, and I cannot proceed (the mouse moves erratically and reacts very slowly). When I take the notebook off...
www.dell.com www.dell.com

www.dell.com

Latitude 5591 overheating with ThunderBolt dock station TB16 | DELL Technologies

Hi. Today found out that my 5591 started to make noise trying to cool down, when i started to investigate what was a problem, cause there was no load at all. I used hwinfo64 to find out what is ov...
www.dell.com www.dell.com

1724237409975.png
 
nRiTeCh said:
Seems its a global issue since a decade and dell ha no interest to resolve this very basic yet critical issue...

https://www.reddit.com/r/Dell/comments/gbdju6

www.dell.com

Overheating Dell E6400 in docking station | DELL Technologies

When I dock my Dell E6400 in the pro 2X docking station/port replicator it quickly overheats, and I cannot proceed (the mouse moves erratically and reacts very slowly). When I take the notebook off...
www.dell.com www.dell.com

www.dell.com

Latitude 5591 overheating with ThunderBolt dock station TB16 | DELL Technologies

Hi. Today found out that my 5591 started to make noise trying to cool down, when i started to investigate what was a problem, cause there was no load at all. I used hwinfo64 to find out what is ov...
www.dell.com www.dell.com

View attachment 205475
Click to expand...
Agree that it's a global issue, wanted to get some opinions from fellow TE members.

Adding some clarifications against the "airflow blockage" issue mentioned above:
  1. My docking station is far from laptop so there is no chance of docking station blocking the air.
  2. Laptop is on a stand and there is ample airflow under it.
 
My Dell 5430 laptop with i7 12th gen cpu heats up in general usage, without dock.
Applied all latest drivers. Kept it at low power use mod, etc. and working with it.

As for dock, can you try a different make / model without airflow block issue.
 
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