I have taken the DSL NU package of MTNL Triband ie.256kbps@500MB per month with unlimited download from 12am-8am for Rs590. But from the very 1st day i noticed that someone else is stealing my Triband account!! I started noticing this when i checked my account. In the account session history, there were few sessions during which a huge amount of MB like 155, 90, 55, 25MB per session were being downloaded. Also the time period of these particular sessions took place when my system and router were off. Now how cud i have downloaded such huge amounts of MB when my entire system is off?? This is going on since 20days now. I have contacted every mtnl employee in my area(Mazgaon) and none of them can understand it. I have changed my password twice but no use. So i have written an application to the GM of MTNL Internet at Prabhadevi Telecom Building, from whom I still havent got a reply. Now the quota has exceeded 500MB and is now at 640MB out of which around 120MB i must have used in all and the rest has been stolen. Can anyone tell me how to stop this misuse of my account??
I have Windows XP Professional(without SP1 or SP2). Since the past few days, i installed Zonealarm Security Suite 6 just to monitor my net activity and try to find out who and how might someone be stealing my account. All ive noticed is that Zonealarm has blocked incoming requests from the preferred and alternate DNS server ip's of the Triband connection and the domain name is ns1.mtnl.net.in and ns2.mtnl.net.in. When i type these web addresses in my browser, it takes me to the homepage of mtnl triband. I dont know how this is happening but now im going to turn up paying 200bucks more(and counting) than Rs590, and still 10days r left for the month to end!!! Can anyone plz help me solve this problem?? Thankyou.
I have Windows XP Professional(without SP1 or SP2). Since the past few days, i installed Zonealarm Security Suite 6 just to monitor my net activity and try to find out who and how might someone be stealing my account. All ive noticed is that Zonealarm has blocked incoming requests from the preferred and alternate DNS server ip's of the Triband connection and the domain name is ns1.mtnl.net.in and ns2.mtnl.net.in. When i type these web addresses in my browser, it takes me to the homepage of mtnl triband. I dont know how this is happening but now im going to turn up paying 200bucks more(and counting) than Rs590, and still 10days r left for the month to end!!! Can anyone plz help me solve this problem?? Thankyou.