Modem restarts due to voltage fluctuation?

Status
Not open for further replies.

indy1811

Herald
I'm using a Beetel router cum modem to connect to the internet. The model number is Beetel 450BX1.

Off late, especially during the night, the modem keeps restarting continuously. The DSL light on my modem keeps blinking on and off. It works properly for 5 mins and then goes off again. I called customer care and he told me that it happens due to voltage fluctuation. Here's the things i've tried to fix this problem:

Connected the router's adapter to my APC UPS

Connected the router's adapter to a surge protector

None of these things helped. Is there anything else i can do? I called the electrician as well. He said there is nothing he can do as it's the Elec. supply board's fault.

Will connecting a voltage stabilizer like the one's we use to connect to the TVs etc help?

Is there any device i can buy that will regulate the voltage?
 
Yes, modem can restart because of voltage fluctuation, but since you have already tested it with UPS, then its not voltage problem.
There is some problem in your line. Call customer care and ask them to get your line checked.

Its 99% sure that problem is because of problem in line.
 
Rather than calling customer care, catch the linesman, pay him fifty bucks and he'll do it for you! If you call customer care, they'll probably take their own sweet time sending someone down there, and may not necessarily do the best job either!
 
barely getting a UPS with an electronic equipment is not done. you also have to match for how long your modem can stay without power and how much time it would take the UPS to initiate in state of a power cut. the UPS can also have a faulty relay which is not showing with heavy equipments.
 
Fahrenheit said:
The line has already been checked. There is no problem there.
who is your ISP. If its Airtel, just call 121 and log a complain that your internet is not working. Leave rest on them.
 
if you believe that the problem is due to voltage fluctuation

then remove your modem's power adapter and connect the

modem's power cable to the PSU of the computer..

if it is not easy to get required 9V from the PSU then connect

to 12V supply wires (yellow & black) - no harm will be done to

your modem except that it dissipates more heat.

it should work without any voltage fluctuation for the modem..
 
  • Like
Reactions: 1 person
Yes, my ISP is Airtel. The funny thing is that whenever the technician comes over there is no problem with the connection. The problems usually start only at night...

--- Updated Post - Automerged ---

seshu said:
if you believe that the problem is due to voltage fluctuation

then remove your modem's power adapter and connect the

modem's power cable to the PSU of the computer..

if it is not easy to get required 9V from the PSU then connect

to 12V supply wires (yellow & black) - no harm will be done to

your modem except that it dissipates more heat.

it should work without any voltage fluctuation for the modem..
Bro, you sure about that? You have pics or anything of something similar?
 
mod1im.jpg


mod2t.jpg
 
^ well, it would be better to ask a tv mechanic near by your home !!

OR you have to cut a pair of wires coming from the PSU ; join the new wires

by twisting (take care of polarity) & cover with electricians adhesive tape ...
 
even i had the same problem. Same modem... i raised a complaint and they gave me a 440 TXi... they say that my 450BXi had a problem without even checking my line. Now its working great. but only problem is, they gave me a modem which seems to be very old, not maintained properly. All the lan ports had a lot of dust and rust.
 
I had a similar problem with my router. It vanished once I switched over from a transformer type (heavy one) to SMPS type (lighter) power adapter for the router. The new adapter should not cost more than Rs. 150.
 
Status
Not open for further replies.