My order to "theitwares", the whole story

Status
Not open for further replies.
K

kniwor

Contributor
On, 16/05/07, I ordered a "Cooler Master ExtremePower 600W", and an "AS5" from TheITWares - Buy Computer Hardware , PC Components , Laptop Computers - One Stop for all Gizmos!!, and they charged me the following,

SMPS 4150/-
AS5 500/-

I made a payment of 4650/- when the guy said me the things would reach me the next day, on 17/05/08.

(While browsing I found that the same SMPS was available at IT-Depot , for 3585/- shipped, hmm... that's a huge difference in price)

Nevermind, it was my stupidity not to research properly and place an order, but the fact of the matter is, he told I would get the stuff on 17/05/07.

I HAVE NOT RECEIVED A SINGLE THING TILL DATE FROM THEM. NOTHING AT ALL, IT'S BEEN 9 DAYS INSTEAD OF ONE.
 
yeah, IT ware prices are more than what i find in Kolkata, in C2D E6600 when i bought i got almost Rs. 1900 cheaper than ITwares, and 10 to 15% cheap in all iteams too.. :)
 
sure I contacted them....

earlier, they gave me the docket no. and it shows on GATI page, but I'm pissed off at their service.

They charged me 150/- for SMPS shipping, and 100/- for "AS5" shipping(AS5 costs 400/- right?), which is 250/- for shipping.

In the end, they send my stuff by GATI Saver, costing them Rs 89/-, what kind of service is this, I made it clear in the begining I needed the stuff urgently, Now I had to spend 3000/- on another SMPS which will be useless to me......
 
btw kniwor, the CM Extreme 600 watter is just 3.5k here in Bangalore and Chennai... sorry to hear you paid more and going through this sh1t.
 
Hi kniwor (Rohit patel)

Here is the breakup of what we charged you i have already told you about this break up anyways i'll write it again.

CM 600W PSU - 4000 + 50 Tax (CST that we have to pay if we do an interstate deal) + 100 Shipping

AS5 - 450 + 25 Tax + 25 Shipping. (This was the price on the site at that time still the price is 425 not 400/-)

And one more thing 4000/- is my price if you guys get it cheaper in Banglore and delhi etc what can i do abt it i sell it at 4000/- i never forced anyone to buy it from my site if you can get it cheaper from somewhere else ofcourse you'll buy it from there if i'dd been in your shoes i would have done the same thing.

Infact you Emailed me Again in between on 19th of this month asking for one more CM 600 W PSU with the link to the ITDEPOT website and all and i still replied to you with the same price as i really can't sell it for 3.5k infact i dnt thnk anyone in mumbai will and if anyone does then get it from there.

Anyways lets get to your Real problem which is more important than prices now.

You made a payment of 4650/- on 16th of this month

Your order was also dispatched the same day.

I Emailed you the Docket no. day after that.

This is your Docket No - 800251527

Anyone can go to Gati ->Express Cargo,Warehousing,Logistics Industry in India , Ahead in reach and see that and track it.

After that in between from my end i checked the gati site with your docket no.

And it was showing that it has reached Shalimar Station.

I did'nt knew where this Shalimar Station is so i googled a bit and saw that shalimar and kolkatta are one and the same i really don't know (Correct me guys if i am wrong)

After that its been 9 days and nothing came in from your side you did'nt email me till today nor did you call us our Mobile No. is right there on the Home page so i thought that it must have been delivered and gati guys must not have updated that on the site.

Infact with your order i had dispatched one more order on the same day that was shipped to Bhagalpur (Somewhere in Bihar) Docket No - 800251510 same shipped through Gati saver only (Check this too if you want) and that was delivered at the assured date of 21st by gati so i presumed Kolkatta is a much bigger city than Bhagalpur and you must have received it.

If you want i'll show 50 More docket Nos. where ppl have received their shipment on time infact 90% of them must have received it before time too.

Anyways i got your Email today and i replied you Immediately.

I contacted gati with this fired them a lot abt this and asked them to send your shipment tomm itself.

They said that thy'll email the guys there and tell them to send your shipment urgently so i asked them to send me a CC of that email just to make sure that something is done abt this urgently.

They sent me a CC of the Email and i forwarded the email to you too so that you too know that action is being taken abt it.

Also about my service, Many ppl over here in Mumbai and also Outside mumbai who are members of TE and very well know about my service if you want i'll name them too.

And this is a one of a case

Anyways i'll talk with Gati again tomm morning and try my best to get your shipment delivered tomm and will call you and let you know abt it.

If there is anything else u feel that i should do tell me and i'll do it and post it over here too.
 
kniwor said:
On, 16/05/07, I ordered a "Cooler Master ExtremePower 600W", and an "AS5" from TheITWares - Buy Computer Hardware , PC Components , Laptop Computers - One Stop for all Gizmos!!, and they charged me the following,

SMPS 4150/-

AS5 500/-

I made a payment of 4650/- when the guy said me the things would reach me the next day, on 17/05/08.

(While browsing I found that the same SMPS was available at IT-Depot , for 3585/- shipped, hmm... that's a huge difference in price)

Nevermind, it was my stupidity not to research properly and place an order, but the fact of the matter is, he told I would get the stuff on 17/05/07.

I HAVE NOT RECEIVED A SINGLE THING TILL DATE FROM THEM. NOTHING AT ALL, IT'S BEEN 9 DAYS INSTEAD OF ONE.
Click to expand...

RiO said:
btw kniwor, the CM Extreme 600 watter is just 3.5k here in Bangalore and Chennai... sorry to hear you paid more and going through this sh1t.
Click to expand...

I am not supporting anyone here- I don't even know the itwares ppl-

BUT-

This has been mentioned umpteen times that Bangalore and Chennai rates are almost similar and way cheaper than Mumbai for all products due to additonal octroi and other taxes.:no:

Till date i have been unable to find any dealer in Mumbai selling me stuff for Bangalore or Chennai prices.:(

And Thanks to the earlier sole auth distro 'Matrix 3D infocomm', CM products have been horribly overpriced in Mumbai always compared to Chennai and SMC Delhi, and now even Bangalore and Chandigarh have super rates.

Don't know if any newer and cheaper distro has popped up in Mumbai, have to check soon.;)

@Rio- u know that Vegeta chap na- the one who follows your advice for his rig.:P

IIRC, he was getting the CM extreme power 600 for a similar amount from an authorised coolermaster retailer in Andheri- 'ANA' or 'A&A' infotech or somehing.:cool2:

And another friend of mine built a 6600 rig with a CM extreme power 600 few weeks back- he prefers shopping from Mnemonics in Borivali even though they are a little pricey at times coz they are really knowledgeable about the stuff they sell and they really help with standby parts when something is wrong and my friend cannot afford downtimes due to the nature of his work.

I think he paid 4100/- for that psu IIRC.

I will repost if it's not the same amount after i confirm it with him later today.

It might be a few bucks cheaper somewhere in Mumbai- say by 100-200 bucks at the most but i haven't come across a similar lower quote yet.:cool2:

@kniwor- please check the exact price the same psu would cost you inclusive of shipping and any other charges if applicable by mailing the itdepot people.:)
 
BIKeINSTEIN said:
It might be a few bucks cheaper somewhere in Mumbai- say by 100-200 bucks at the most but i haven't come across a similar lower quote yet.:cool2:
Click to expand...

Earlier, I'd wanted to purchase a VIP power supply, but with the VIP 500W costing 2700, I decided to spend a little more and get a better product.

I purchased a CM 600W for my rig last week - had it ordered from Mumbai, and it came to 4200rs in Ahmedabad. The prices in the western region are much more than the south.
 
kniwor said:
AS5 costs 400/- right?
Click to expand...

AS5 is imported into India by Prime ABGB and he sells it for 390/- across the counter .... BUT.... their price for sending by courier to outstation buyers is 640/- !!! :O I had a talk with Gulbir from Prime about this and he said that there were all sorts of extras to be added on for outstation purchases which increased the price to 640/-.
 
There is always Problem with shipments from Mumbai to Kolkata for last few months.

Most of the courier companies first will not accept any Kolkata shipments without waybill.

Gati does, but then u run into problems like these. They need a clear declaration of items and even with it, it gets delayed.

Ask Udit about it, that chap has experienced this first hand on multiple occasions. :P

You have a docket no, give Gati Kolkata a call and give em mouthful yourself as well. that will get them moving.
 
Sheeesh....this is nothing...

Only a problem wioth shipping. You cant do a damn thing abt it. I had a problem when respawn sent my mousepad through BlzeFlash and it took 15 days to reach me.

And as Rahuk Verma said, he has used GATI many times but this time it was a washout. Happens.

Dont make such a big deal out of it. He has been very transparent and given you the docket number and everything.

He cant be held responsible if the shipping company screws it up..
 
Guys, I already said that price is not the reason I have a complain, it is their price and they can charge whatever they want, I should have researched better.

But if the guy knew he's gonna sent GATI SAVER, whey tell me I will get the stuff in one day when it's been 10 days, even GTI website says it will be sent in 4 days atleast, so the guy knew he's lying when he said that to me.Who is the seller? me or "theitwares"? they are supposed to sort out the issues and provide the service, they cant just whine about it saying "GATI did not send, what should we do" . I did not order the stuff from GATI, It does not concern me who screwed up, I had to pay an extra 3000/- for their incompetence.
 
Status
Not open for further replies.
Top Bottom