Nagging neighbours - Need inputs on tackling seepage issue

Status
Not open for further replies.

Spacescreamer

Innovator
Guys,

First up, i apologize for asking such a query here. Not really my way of doing things, but i am really clueless atm. So do excuse me if this isnt very appropriate, but if you can suggest some measures.. Pls do so.


I live in flat system. The house above mine had been lying vacant since months and only 10 days back new owners moved in.
The family prior to moving in, came to my place to ask for permission regarding their balcony extension. To which i refused after few day's of deliberation. I did not wanted any alterations which would jeopardize the building's structural safety.
The owner visited again after the decision was conveyed over the phone, and was again told about the same. He had begun preparations when i stopped the construction people and phoned the owner over to my place. At the time things were amicably resolved (seemed so)

Now, after 4 days of them moving in, i noticed that kitchen ceiling in my house has developed a decent patch of water seepage. The house plans of the two houses are concurrent, so the issue was in the neighbour's kitchen. Turned out that the previous owner had got some construction done and got a pipe stretched across the length of the kitchen to shift the sink to the opposite side of the original location. This pipe seemed to have got busted now.

The family living above comprises of 4 members. 3 of them leave in the morning (Working parents, student son, and daughter being at home). So meeting the owner is not possible till about 7 pm in the evening. I called up society's plumber to take a look and be sure that this is not something which is wrong at my end. After speaking over the phone with the neighbour (who was at his office), the plumber was escorted to the house above, and he confirmed that the issue is at their end. The owner was informed about the same. His reply was that he ll look into it.

The next day, i called up the electrician from the district's electricity board, as the seepage was moving towards the installed tubelight. The electrician said that should this reach the choke, the building people will be in danger due to earthing. People above the house (the new guys) run the most risk as they can get lethal electric shocks via the taps etc. So i took him to the house and after 5-6 times of bell ringing, the girl appeared behind the crevice of the main door and she was apprised by the electrician.
We stood behind a bolted iron gate, which is ~2 feet from the main door.
The same evening i, along with a family member, went to have a personal meeting with the new owner, whose attitude had been indifferent all along. The seepage had grown threefolds by now.

His attitude was utterly shocking. The following were his 5 different replies after few minutes of arguments:
1) You didnt brought this up with the earlier owner when he was living here. Why doing this now?
2) You get this repair thing done, as you are facing issues.
3) We have just moved in, we would like to get settled a bit and then we ll look into it.
4) Is it not the society's job to get this resolved?
5) We will bring in our own plumber and he ll look into it. I cannot give you any timeframe when this ll be done.

He basically didnt wanted to get the tiled floor dug up and get the thing repaired at his own cost.
The above convo took place at 9PM

Since the seepage had increased alarmingly, i made sure that we stopped using the kitchen tubelight.


We came back to our house and i sat watching TV, thinking what to do next. After about 20 mins, the guy rings the bell and i find he has come over along with his wife.
I opened the door and politely asked them to come inside, to which both refused and said they would like to speak from outside only. I stepped out as well.

The lady started off a scathing verbal attack, accusing us of harassing their family. She raised her voice repeatedly, and went about blabbering non stop. She claimed she had a plumber inspected the scene and nothing was wrong. Upon asking from where did a plumber appeared post 9 PM and within 20 mins at that..
'From Ministry of Defence, and nothing is wrong' came the reply.

I moved back inside my house, and slammed the door shut. The lady was trying to yell again but i couldnt hear her drivel.
Next morning, upon my issue being raised at the RWA office, the supervisor and the plumber went to the neighbours who again flatly refused any inspection. Upon showing some high handedness, they allowed both people in and the owner then later changed his stance of getting thing repaired if the problem is at his end.
Later in the day, they summoned some plumber with little cement and got the soakpit sealed from the sides. (one possible cause of seepage, and least costly way of trying to fix the issue)

Now, after 4 days of the cement job, the seepage still is growing at my place. Has gone beyond the choke, and water droplets are dripping from 8 different points. Though the volume of water dripping from the point which appeared first, has gone down to half, it seems like increase in dripping points and appearance of 3 new patches can be a factor.
The plumber mentioned that it will take about 10 days for the results to show up, something which i can ill afford to wait out for. New seepage patches means that in all the probability, the soakpit job didnt work out.


It is clear that apart from being miserly and stingy, the change in tone is due to the non cooperation for the balcony extension desire of theirs. The lady seems a bit senile as she did bad mouthed me in front of one of the neighbors, and fabricated things like me + electrician behaved badly with their daughter.
Luckily, there was another guy for witness, and other neighbours know us pretty well.. I am not too concerned.

I am at a loss of options here, as their attitude is really bad, and they are available only post 7PM.


Sorry for the long write up, but suggest me ways to tackle this problem. Dont see the option to wait another week or so for getting my ceiling cured of the water seepage. I hope somebody has a good take on this whole situation and can offer a good suggestion.
 
Last edited:
Does your flat have an association? If yes, take it up with them.

If not try to get a plumber certify in writing, the problem is with them, and consider serving legal notice. You can show the writing to them, and just say, that if the issue is not resolved in a specified time frame, you will be issuing a legal notice seeking damages. Tell stuff like someone slipped due to the dripped water collecting in the floor and so so and you will be seeking damages + medical bills + compensation for endangering your life and showing gross disregard to others safety.
 
My only concern is that how did the lady mentioned the MOD.
I think the owner of the house works in economic and planning wing for MOD, and hence she got all boastful.

If they couldnt muscle their way to get the balcony extension done, i am not very sure they have too much influence from the dept. But this ambiguity remains a bit of a concern.
Just want a good strong response ready for them and get this over with.
 
I had a similar issue as well last year and the owner of the house was not cooperating.

You will have to get the RWA involved more. You will have to mildly threaten the RWA members & the owner that you will have the municipal corporation or local RWA regional office involved.
In Delhi, NDMC does work ( https://www.ndmc.gov.in ) and you can register a complaint with them and a couple of names of officials thrown at RWA or the owner can lead to results hopefully.

Its not the building's fault but the above floor present owners fault and structural damage will be to the building and your house. So in an extreme case as a last resort, as there is threat to life, you can always serve a notice through a lawyer to RWA that in case there is an issue due to negligence, the society will bear the consequences.
 
My only concern is that how did the lady mentioned the MOD.
I think the owner of the house works in economic and planning wing for MOD, and hence she got all boastful.

If they couldnt muscle their way to get the balcony extension done, i am not very sure they have too much influence from the dept. But this ambiguity remains a bit of a concern.
Just want a good strong response ready for them and get this over with.

If they could get **** done, it would have happened already. Stop worrying and proceed.
 
  • Like
Reactions: Spacescreamer
Its the above owners fault. There is no need to have any confusion over that.

That put aside. What I will do is.

1. Take it up with local residents or flat association. You are not paying the monthly 3k or 5k for nothing.
2. With Local resident go to the upstairs dick,talk to them and fix a time for HIS plumber and all of the people to be there to check
3. Bring your own guy also.
4. Make the dick repair the floor.

Assholes are everywhere. Just because they dropped words like MOD or PMO doesn't matter. Stay your course. This is not 1980. If MOD or PMO gets involved in matters like this they get rotten feedback online and things get to media. Trust me.

Next time, make sure someone from the local residents association is with you. Thats the key thing.
 
Thanks for reply guys.
@puns.. Really helpful stuff. Thanks.
@Raghav_K contemplating it.

@m-jeri
1) I had spoken to the RWA Chairman himself after the ruckus by the lady and non cooperation by the henpecked husband.
The plumber i consulted is from RWA itself. He was again sent along with the supervisor by the chairman after i spoke with him. So RWA has been involved.
2) When the above mentioned 2 guys were inspecting the new guy's place, one of the neighbour did went upstairs and had a word. This neutral neighbour convinced and pacified the couple to a good level, and did told us that the lady upstairs indeed is a nutjob. Anothr neighbour spoke over the phone as well.
3) I will be calling the RWA's plumber again tomorrow and i will now swiftly move to get this over with.
4) By floor you mean get that bumbling neighbour to get the leakage repaired.. Right?

I have the recording of the neighbour's ridiculous speech as well (where he raised the ridiculous points to avoid repairs)


Another thing bothering me is, that it was the RWA's plumber who has mentioned waiting period of 10 days. 4 days have gone by, and i am sure that after 6 days, whole of my ceiling will get engulfed with seepage.
So is it worth waiting for any longer? I dont want the RWA telling me that our guy told you 10 days, so wait for those 10 days before the next step/assistance from our side.
 
waiting 10 days would be for seepage to dry out, you have new areas developing seepage, raise the issue ASAP
 
Good. Make sure you involve the local residents group in picture. They do have a big say. The person stays above you has more to loose if they disappoint the local resident body.

Well, if water seepage comes on your roof and if the upstairs people messed with their plumbing on their floor. It is common sense and etiquette that its the upstairs people's fault.

And what you did with another third party neighbor getting involved is also a very good thing. Cases like this can only be resolved like this. Have patience, in the end if morons are morons tell RWA that you are making a police complaint against the upstairs for ruining your personal property( Its a civil case) and MAKE the complaint and MAKE the police come to your place.

It doesn't matter MOD, PMO, ABC, XYZ. Its just course of action.

And who fixes it. They HAVE to. Its THEIR mistake. They may not accept it though. You having a hole in your roof means hole in their floor(This is owners issue and the building management's concern also). Current will pass through THEIR water and the rest of the building perhaps(This is why resident association needs to be involved). Maybe overselling. But when shit goes wrong, it will go wrong.

Getting XXXX, XXXX, people with 0 manners and NO intelligence as neighbors is a curse to many people in India. Including me. However, patience and flexing muscles are the only way to go.
 
Last edited:
This is a bit OT from the topic at hand. But try and get the society institute a leakage fund or something. In my current building we have checks every 3 mths and the secretary needs to take signatures that everything is fine. The cost for everyone in the build pays is around 3/- per sqft. It helps when such situation arises (I was one of the people living above). I had plumber and even the society president take a look. When they dint find any fault in my place, they got work done for fixing the ceiling. There was no need for a dispute cause none of us was going to pay it out of our pockets.

That said, dont worry about MOD etc. If they did had so much influence, the balcony would have been done till now. Its just BS people like to show off.
 
Okay. So atm, have spoken to a lawyer as well, who suggested i somehow drag the Chairman (with all due respect ofc) to my place and make him observe the situation first hand.
While he looks around, i drop the word 'legal recourse' in his ears as a fleeting thing, which should raise his hackles. Since the RWA will be accountable in such a scenario, he might take the issue with more seriousness and expedites things.

Secondly, is there any chance of making the bungling neighbour pay up for a paint job?




This is a bit OT from the topic at hand. But try and get the society institute a leakage fund or something. In my current building we have checks every 3 mths and the secretary needs to take signatures that everything is fine. The cost for everyone in the build pays is around 3/- per sqft. It helps when such situation arises (I was one of the people living above). I had plumber and even the society president take a look. When they dint find any fault in my place, they got work done for fixing the ceiling. There was no need for a dispute cause none of us was going to pay it out of our pockets.

That is a good idea. If not implemented as it is, some kind of similar contingency situation can be accounted for.
Thanks for this suggestion. Will forward it to the RWA sometime later.
 
Well, when I said RWA, I mean the chairman, Secretary or Treasurer. So yes. You should get hold of him. He is not liable but he is reponsible.

Getting the guy to paint your roof. Seeing how much of a dick he is. I see that not happening.
 
Space where you stay?In Mumbai there is the registrar office for reporting such matter.And first its the society office.If society is registered.If they dont take action than registrar steps in.

1:::If possible get a NC done in local police station stating you risk your life because of high handiness of your above owner and if any misadventures happens his family should be held responsible.Reason for that is to just add the police in the loop.

2: Dont get afraid of names of MOD,RAW,IB,CBI.If they do again tell them to bring that plumber/person repair it or he to will be reported via RTI interfering in personal family society matters.These people stays in government places and government take care of their issues.They are not allowed to interfere in normal public matter.

3::If there is a registered society send a letter to make them aware to make the family repair.Or all of them will including society chair holders will be drag into a legal battle for not taking action.

4::Send a register post to the family stating your plan of action including raising matter with housing authority which is registrar in our case.Registrar has power even to collect a fine .If say they need to collect 50k...they can sell flat worth crores at say 80L...50K they settle their fine/penalty and the rest money they donate to famine farmers funds or some other BS purpose for personal political patronage.People here in our society fear most about them.Maintenance pending worth in lakhs now stand by 3-4 months.Register post is to keep a proof of same with you so that you can move forward legally that the family indeed received the letter to take action but didnt did it.

5::If possible ,put an ad in local newspaper stating the same if any misadventures happens to us...the above flat owner of so and so building is responsible.Another legal evidence just for support that family were given ample opportunity.

6::And lastly,Try all the above only if your local association are not helpfull .But do get the NC done first.If possible try to get 2-4 strong members who are in your support with the association/society office bearers and settle the matter amicably.Tell that neighbor if you go legal ways.The family will have to do the work plus might have to bribe to every office as they are at fault.Why getting into unnecessary trouble.

Do let us know ,how things work.Also if possible do video-graph every day How things are going and upload on say you-tube..Another set of evidence when needed
 
Last edited:
go guerrilla :jimlad: leave the lights on, let the entire building suffer. then start a riot.
 
Put things on record. Write a letter to the [1] Neighbor [2] RWA President/Chairperson whatever. Keep copies. Oral discussion don't matter, it's your word against theirs.

Also keep in mind, to always to take at least one other person, preferably a female, if you are discussing with the lady neighbor. From the attitude of hers it may even end up as a eve-teasing/harassment case. A 3rd person eyewitness would always help.

There is no choice but to follow-up persistently.
 
  • Like
Reactions: Spacescreamer
Status
Not open for further replies.