hey guys recently when i was working with ms word suddenly i got a bsod the comp restarted and when i examined the dump file the error was with the process csrss.exe so after that i did a chkdsk on my windows partition errors were found after that i ran the recovery console from xp cd and repaired it using the comand chkdsk /p the computer has been running for an hour now with no bsods please help me and tell what might be the problem
here is he analyzed dump file
and
please help
here is he analyzed dump file
Code:
PROCESS_OBJECT: 8a558530
IMAGE_NAME: csrss.exe
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: WRONG_SYMBOLS
BUGCHECK_STR: 0xF4
STACK_TEXT:
WARNING: Stack unwind information not available. Following frames may be wrong.
b908a520 805d02e9 000000f4 00000003 8a558530 nt+0x22c37
b908a544 805d11ed 805d1142 8a558530 8a5586a4 nt+0xf92e9
b908a574 8054060c 8a558778 c0000006 b908a9b0 nt+0xfa1ed
b908a584 805004c5 badb0d00 b908a5fc a5a3f2f6 nt+0x6960c
b908a9b0 80501c03 b908a9d8 00000000 b908ad64 nt+0x294c5
b908ad34 80543ed7 0069fbe8 0069fc08 00000000 nt+0x2ac03
b908ad50 8054060c 0069fbe8 0069fc08 00000000 nt+0x6ced7
b908ad64 7c90eb94 badb0d00 0069fbdc ffffffff nt+0x6960c
b908ad68 badb0d00 0069fbdc ffffffff 00000000 0x7c90eb94
b908ad6c 0069fbdc ffffffff 00000000 00000000 0xbadb0d00
b908ad70 ffffffff 00000000 00000000 00000000 0x69fbdc
b908ad74 00000000 00000000 00000000 00000000 0xffffffff
STACK_COMMAND: kb
FOLLOWUP_NAME: MachineOwner
BUCKET_ID: WRONG_SYMBOLS
Followup: MachineOwner
---------and
Code:
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!_KPRCB ***
*** ***
*************************************************************************
*************************************************************************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!_KPRCB ***
*** ***
*************************************************************************
*********************************************************************
* Symbols can not be loaded because symbol path is not initialized. *
* *
* The Symbol Path can be set by: *
* using the _NT_SYMBOL_PATH environment variable. *
* using the -y <symbol_path> argument when starting the debugger. *
* using .sympath and .sympath+ *
*********************************************************************
*********************************************************************
* Symbols can not be loaded because symbol path is not initialized. *
* *
* The Symbol Path can be set by: *
* using the _NT_SYMBOL_PATH environment variable. *
* using the -y <symbol_path> argument when starting the debugger. *
* using .sympath and .sympath+ *
*********************************************************************
Probably caused by : csrss.exe
Followup: MachineOwner
---------please help
