PC Peripherals Need help: SeaSonic Powersupply gone kaput 2 times in less than 9 months.

[BIKeINSTEIN]

Full pc config please. Including drives, case, fans, etc

Which was the other psu used?

Considering it came from a non-functional system, with the mobo gone for rma, can we be sure the psu is fine? What if it is not dead but responsible for the mono and/or other stuff malfunctioning?

Too many 'ifs' here.

 

[cooleagle]

Full pc config please. Including drives, case, fans, etc

Which was the other psu used?

Considering it came from a non-functional system, with the mobo gone for rma, can we be sure the psu is fine? What if it is not dead but responsible for the mono and/or other stuff malfunctioning?

Too many 'ifs' here.

I'll be happy to remove as many 'ifs' as possible.

My current System Config:

-Asus P8H67- M PRO

-Intel Core i5 2400 @3.1GHz

-Seasonic SS-500ES PSU(500 W)

-2 x 2GB Corsair 1600MHz

-Bijli Cabinet

-2 x 8cm side fans & 1 x 12cm front fan(Fans: which come with the case itself and are low RPM fans)

-2 x HDDs

-1 x ODD

___________________________________________

The motherboard was checked using a Circle 500W PSU which had a matt finish (if that helps in ascertaining the model no.). I am not sure that his PSU(not even a year old) was in proper condition and have stated my doubts on the same in my previous posts.

I wanted to know if Anti-Surge feature gives wrong warnings in certain scenarios ?

 

[BIKeINSTEIN]

Please check if possible for you to do-

- Keep mobo outside the case on motherboard box

- Clear CMOS by keeping battery aside for at least 20 minutes.

- Install single RAM stick, firmly, to ensure it's properly seated

- Connect your Seasonic PSU

- Boot and check if you get the error again

YGPM.

 

[cooleagle]

Please check if possible for you to do-

- Keep mobo outside the case on motherboard box

- Clear CMOS by keeping battery aside for at least 20 minutes.

- Install single RAM stick, firmly, to ensure it's properly seated

- Connect your Seasonic PSU

- Boot and check if you get the error again

YGPM.

I'll try it and post the results here.

YGPM.

 

[BIKeINSTEIN]

So what happined?

 

[cooleagle]

So what happined?

Thanks for following up buddy.

I tried it, but it didn't make any difference. But I did observe one thing that voltage indicated is getting incremented slowly.

What I can infer from the above though not sure is that something (either the PSU/mobo's voltage monitoring circuit) is getting degraded slowly.

Here are the pics:

Just after reset to defaults & removing the battery for about 20mins & doing all the above steps you had given.

After changing the date to reflect the current date.

I haven't been able to take the system to prime as I unfortunately am not getting any time for the same as of now.

But if you have any other test in mind that I could do I'll be happy to give it a try.

I am trying to test the output of the PSU using a multimeter(DMM). But I am not sure if it would be safe as I can't surely say what's wrong with the PSU.

If you or #[member='cranky'] could just tell me(from experience i.e. if you have tried it before) if it would be safe to check it using a multimeter as the symptoms show PSU's overvoltage protection circuit is not kicking in to stop voltages to go as high as 7V on a 5V line.

Or maybe the motherboard is fooling me into thinking that my PSU is gone bonkers.

Awaiting your reply, Thanks.

 

[medpal]

# cooleagle

I got your pm today, I never ever had any problems with this PSU. and I am totally satisfied with this one. Highly recommended.

I will post my voltage readings when I reboot.

here are my voltage readings from bios :

VCC3.3 - 3.29 v

VCore - 1.33 v

NBVCC - 1.07 v

+5V - 5.07 v

+12v - 12.14 v

5VSB - 5.07 v

VDIMM - 1.98 v

 

[mrcool63]

the ES is the one with the 80mm fan.. it has inefficient heat outflow. also dude some say the internal soldering is not upto seasonic standard as they were originally produced for OEM purposes and later introduced into the consumer lineup.. As such it is good..

i seriously feel its is the psu's fault.. overvoltage must kick in.. the ovp and ocp are ok in this range and i believe only one of those works fine.. the other is either set too high or does not work.. do what bikey says and check using multimeter.. remove all connections.. connect the psu to the mains.. place multimeter in the 8pin eps supply.. short the green and black for the 24pin motherboard connector.. check voltages

 

[Jarod]

I would advise against jump-starting a PSU with no load connected. Atleast a dummy load like optical/floppy drive.

No point checking the EPS connector. It has 12V rails only. He needs to check his 5V rail.

I am trying to test the output of the PSU using a multimeter(DMM). But I am not sure if it would be safe

Its perfectly safe to test voltages as long as you are connecting to the right terminals.

You can look for a free molex connector and test.

Black wire = ground

Red wire = +5V

Yellow wire = +12V

It looks like a faulty motherboard sensor. Your components (USB devices, HDD) would have fried a long time ago if it was running at 7V. And If OVP hasnt kicked in either, your voltages could be fine.

 

[cooleagle]

# cooleagle

I got your pm today, I never ever had any problems with this PSU. and I am totally satisfied with this one. Highly recommended.

I will post my voltage readings when I reboot.here are my voltage readings from bios :

VCC3.3 - 3.29 v

VCore - 1.33 v

NBVCC - 1.07 v

+5V - 5.07 v

+12v - 12.14 v

5VSB - 5.07 v

VDIMM - 1.98 v

Thanks for the reply, I think I can narrow down that this PSU mostly doesn't have a design issue as confirmed by you & chiragsthakur.

the ES is the one with the 80mm fan.. it has inefficient heat outflow. also dude some say the internal soldering is not upto seasonic standard as they were originally produced for OEM purposes and later introduced into the consumer lineup.. As such it is good..

i seriously feel its is the psu's fault.. overvoltage must kick in.. the ovp and ocp are ok in this range and i believe only one of those works fine.. the other is either set too high or does not work.. do what bikey says and check using multimeter.. remove all connections.. connect the psu to the mains.. place multimeter in the 8pin eps supply.. short the green and black for the 24pin motherboard connector.. check voltages

Thanks for the reply buddy, if it is a workmanship issue then it could be (Well let's hope)that the newer models being manufactured by SeaSonic would be better in that aspect.

About it being inefficient for heat dissipation I could tell that you it runs pretty cool as the heat being vented out isn't too much during regular use but I don't remember how it's during gaming as its been a long time I last played a game.

I would advise against jump-starting a PSU with no load connected. Atleast a dummy load like optical/floppy drive.

No point checking the EPS connector. It has 12V rails only. He needs to check his 5V rail.

Its perfectly safe to test voltages as long as you are connecting to the right terminals.

You can look for a free molex connector and test.

Black wire = ground

Red wire = +5V

Yellow wire = +12V

It looks like a faulty motherboard sensor. Your components (USB devices, HDD) would have fried a long time ago if it was running at 7V. And If OVP hasnt kicked in either, your voltages could be fine.

Thanks for clarifying buddy, I'll try it as you have said it if I don't get a spare PSU to test.

___________________________________________

#[member='BIKeINSTEIN'] is helping me solving this problem, Thanks #[member='BIKeINSTEIN'] but no Thanks.

I'll keep you guys updated with the progress.

 

[mrcool63]

Thanks for the reply buddy, if it is a workmanship issue then it could be (Well let's hope)that the newer models being manufactured by SeaSonic would be better in that aspect.

About it being inefficient for heat dissipation I could tell that you it runs pretty cool as the heat being vented out isn't too much during regular use but I don't remember how it's during gaming as its been a long time I last played a game.

newer models are the s12ii, m12ii.. they are awesome in terms of quality.. also dont test the smps without some sort of load as mentioned by Jarod ..

 

[cooleagle]

Hi guys a little update, I gave my Asus P8H67 M-Pro motherboard to PrimeAbGb on Friday as it was found to be faulty after the guys at prime checked it with two different perfectly good power supplies.

But for some reason the guy at the RMA dept has written a different S/N (serial number) for the motherboard than what was on my Invoice / Bill.

The result was the same i.e. Asus Anti-Surge kept on triggering and displaying almost similar indications in red in the bios as I have posted in the first post.

Once again I would like to Thank all the guys who were trying to help me here. I will keep you guys updated on the progress.

 

[terence_fdes]

Hi guys a little update, I gave my Asus P8H67 M-Pro motherboard to PrimeAbGb on Friday as it was found to be faulty after the guys at prime checked it with two different perfectly good power supplies.

But for some reason the guy at the RMA dept has written a different S/N (serial number) for the motherboard than what was on my Invoice / Bill.

The result was the same i.e. Asus Anti-Surge kept on triggering and displaying almost similar indications in red in the bios as I have posted in the first post.

Once again I would like to Thank all the guys who were trying to help me here. I will keep you guys updated on the progress.

cooleagle ... you still in town :scared14:

Whatever happenned finally to your issue. Could you please, please wrap things up on this thread for the following reasons:-

1] Over two months have passed
2] As the head states "Seasonic PSU goes kaput ......" (you thought this was the problem)
3] As things progressed after trying out various options ...... you finally "found" that the problem was with the mobo and not the "PSU" !!!!
4] Has everything been resolved & how long did it take ?
5] Who resolved - Prime / Rashi / Tirupathi ?
6] and lastly - was there ever any problem with your Seasonic PSU at all ??

You need to close or give an update to this topic - because if the Seasonic PSU was not at fault at all from day 1, then this "heading" does gross injustice to them. You also owe it to TE and the readers out here.

Anyone searching for "Seasonic RMA & feedback in India" on google leads one BANG HERE

Please clear this up ASAP.