Need help to buy Washing machine

S

saurabha26may

Disciple
Hi All,

I am planning to buy a washing machine and preference is for a front-loader. We are looking for two (my parents who stay in Nagpur (sometimes 4 when we go). The usual load - shirts, trousers, bedsheets, pillow covers etc. and the usage would probably be restricted to once a week (twice/trice during holidays).

We had a look at some of the basic models from Bosch and LG in Hyderabad outlet sometime back and looked decent. Shortlisted model from the Bosch stable - a Classixx 5.5 kg 700 rpm model - WAG14080IN, WAX14080IN these model was priced at 27k, 28k back then. However when I went to Nagpur the only dealer in Nagpur (A. K. Gandhi) said don’t buy Bosch as its service is operated through Mumbai and go for LG. Now we are confused as Bosch is one of the top WM makers.
Then we also looked at LG-F1068LDP- Rs. 24K and F1056LDP Rs. 28K
Is anyone using a LG model here? More importantly, I would like to know how good their customer service is.

Many thanks in advance!
 
LG customer care in Hyderabad is Good. Not sure of the Luknow though. I called up LG care about 4 times in 5 yrs .
Out of which 2 were answered on same day for monitor, free of cost service
One on the next day on fllow up for 10yr old refrigirator at 1200 bucks.
Last and the recent one was answered after a week with many followup for washing machine font loader. He checked and quoted me 7k for repair as he claimed that board went out and it should be replaced, no repair is possible for that. After I bargained, he said 5k and only 3 months warranty. Note that this happened right after 3 yrs of purchase, where LG warranty is 3 yrs.

So finally sold the WM and went for Bosch. So far everything is good.

You can also check few threads here about Bosch washing machines.

Good luck.
 
Hey thanks for reply. I had already decided on Bosch however found only one dealer in Nagpur. The dealer also suggested that the service of the Bosch is operated through Mumbai.
 
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