Hello Friends,
Thanks a lot for all your invaluable suggestions. Today I have reached at a point where I can brief you ppl about the proceedings. Sorry for the wait.
I was in a discussion with a ICICI bank customer representative. He replied to me after reading my post in some other forum. He was using official mail id for communication, so I believed him.
He asked me if I want a settlement with the bank. Since I am out of India, so this seems an easy option to me instead of going to the courts. At that moment, total outstanding was double of the actual transaction. On behalf of ICICI bank collection team, this representative offer me to pay half of the outstanding amount and close the credit card account. I agreed and made the payment.
Seems that the problem is going to be solved, but there was more drama left in the story. I did not receive any official word from the bank. I mailed few times to this representative, who asked some more time again and again. After payment I received two monthly bills, outstanding again started increasing. At this point of time this guy has stopped giving any reply as he never existed. I felt betrayed.
I raised a ticket in ICICI bank. It seems to wake them up. They credited back some late fee, interest and service charges twice. I don't understand their calculation, but in the third bill, there is an outstanding of Rs. 1.33.
Now I have been informed that no statements will be generated in future for this account. But on the other hand, they request me to confirm if I want to cancel this credit card account. Last statement is surprising. I am going to compose a reply to them.
Do I need to request a new card if possible(there are many benefits of this Platinum card)? I know the answer is 'NO'. :confuse:
Do I need some proof of no dues even after this last bill?
This is my story. My thanks to you friends again for your support.
then the cycle starts again...
