Storage Solutions need help with faulted portable seagate

[dbzgoku]

hi guys.i have a faulted seagate freego agent for quite sometime.i decided to get it repaired before.but as i took it to nehru lace service centre they told me they cant accept it as the back sticker was faded and didn't showed s/n.they advised me to contact seagate and submit my problem with photo of back sticker to them.I had to come back.When i washed it slightly with soap and water the s/n is visible but with very difficulty but i also do have the original box of drive having sticker with s/n.so now i wanna know what i should do now?go again to service centre or contact seagate???hdd has warranty till 2014.

 

[jinvidia]

Thats why its always safe to have the serial No. printed in your bill. Did you try that serial No. for warranty check in seagate website ?

 

[Mac.rock7]

hi guys.i have a faulted seagate freego agent for quite sometime.i decided to get it repaired before.but as i took it to nehru lace service centre they told me they cant accept it as the back sticker was faded and didn't showed s/n.they advised me to contact seagate and submit my problem with photo of back sticker to them.I had to come back.When i washed it slightly with soap and water the s/n is visible but with very difficulty but i also do have the original box of drive having sticker with s/n.so now i wanna know what i should do now?go again to service centre or contact seagate???hdd has warranty till 2014.

Mate. If you want to replace your corrupted HDD. Then register your a/c in seagate site first, then take a bill and the register xerox copy of seagate. Then the service centre accept your corrupt hdd of your.

Hope this help.

Cheers.