Need info on import

Hi,

May I know the address of CRC BANGLORE STG TD or the conatct number. My booking is stuck with them for more than 2 weeks.

Please provide the contact details please.
 
I placed an order for a jacket from a UK site, the package was sent to India by Royal Mail and now India Post has to deliver the product. The screenshot of the last update is below.
IMG_8404.PNG

What should I do now? Will I receive my item?
 
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