Shripad said:open box = returned products.
Its ok for people living in states to get these products as if something is wrong with them, they can return it to newegg immediately. But there is no point in risking open box deals while importing through KMD unless its something small and cheap.
Techman said:I thought they might be the ones used for review purpose etc aren't they ?
Also KMD mentioned sometime earlier that he will not take any sort of RMA responsibility for open box items like he does for regular products after taking shipping charges.
Techman said:I thought they might be the ones used for review purpose etc aren't they ?
Open-Box Items
* Return for refund within: 15 days
* Return for replacement within: non-replaceable
This is our Detailed Open Box Item Return Policy. Newegg.com often sells items that are listed as "open-box." Because these items are sold at greatly reduced prices, they bear this limited 15-day refund-only return policy through Newegg.com. Such items can only be returned within 15 days of the applicable invoice date. Newegg.com cannot provide replacement service for these items, as their stock is limited. The entire risk as to the quality and performance of these items is with the buyer. These items have been tested for functionality, but may have superficial physical defects including (but not limited to) scratches, dings or dents. Should these items prove defective following their purchase, the buyer (not the manufacturer, distributor, or Newegg.com) assumes the entire cost of all necessary servicing or repairs, unless otherwise required by law. These items are not covered by any 30-day satisfaction guarantee.
If you purchase an Open-Box product you will receive an OEM BAREBONE item, meaning you will only receive the item itself. Accessories are NOT INCLUDED with Open-Box products, even if the missing accessory is required for the item to function properly.
Supra said:This is not true for open-box products where he wont be able to give this non-DOA warranty as newegg has only a limited 15-day return warranty on this stuffs contrary to 1 yr on normal stuff
Techman said:It might be a good deal for US folks, but definitely not for us. However I have a question now, if this one is found fault and returned within 15 days (assuming that this was bought by someone in US) ... does newegg gives a box packed new product in return, if not how does it work ?
Important: Please read the following before you proceed
Newegg.com does not test any product, including open box items. Open Box components are therefore only tested by the original manufacturer. Due to the varying quality of manufacturer testing, YOU ARE TAKING A RISK BUYING OPEN BOX PRODUCTS. OPEN BOX products contain components that have previously been owned by other clients and returned to Newegg.com. These products are sold considerably under cost.
Newegg.com guarantees all open box products for 15 days. CPUs, however, must be returned within 7 days for refund. All open box merchandise should be considered OEM "barebone" parts. Barebone means Newegg.com can only guarantee the item by itself, no other accessories. Despite what the product's description indicates, open box merchandise may not include all of the accessories mentioned on our website or the manufacturers. Newegg.com is therefore limited to the barebone part of the item itself. Please do not be upset or surprised if a open box product does not contain any cables, manual, software, drivers, fan, et al. Newegg.com will not send you any missing accessories, even if it is an essential part.
Newegg.com certainly does not like to discourage sales, but only experienced pc enthusiasts should consider open box items that know how to deal with possibly missing accessories. Please only purchase open box products if you are willing to resolve defects and/or know how to obtain missing accessories.
Open Box items are not for dealers. We therefore reserve the right to cancel any applicable orders which may violate this warning. We are simply discouraging those who want to take advantage of this program as it is aimed towards the end user.
Open Box products do have considerable higher return rate than brand new items. If you are just looking to get a good deal, please only buy new products.
YOU ARE TAKING A RISK BUYING OPEN BOX PRODUCTS.
Sudarshan_SMD said:n this thread was supposed to be in HOT DEALS & DISCUSSIONS