Nintendo Recalls Wiimote Wrist Straps

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Nintendo Updates Wii Wrist Strap
No more bruises and broken TVs.
by Matt Casamassina

December 14, 2006 - Hot on the heels of some complaints from Wii owners that their wrist straps broke as they were playing -- sometimes resulting in damaged hardware or worse, personal injuries -- Nintendo today announced that it is improving the quality of its strap for future controllers.

The thickness of the Wii wrist strap was initially set at 0.6 millimeters. However, all future versions of the controller, whether packed with the console or sold separately, will feature thicker 1-millimeter wrist straps.

Nintendo Co. Ltd. out of Japan is offering users who bought original Wii consoles and controllers the option to exchange their wrist straps for free. The company is also stressing that the wrist strap is designed as a secondary safety device and that users should not let go of the controller when they are playing Wii software.

It is not yet known if Nintendo of America, Europe and Australia will follow suit, but we expect that all three will make similar announcements in the near future.
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IGN: Nintendo Updates Wii Wrist Strap

| Nintendo - Customer Service | Wii Remote Wrist Strap Replacement
 
NINTENDO called to say there isn't a recall of the wrist straps, contrary to reports. A representative said Nintendo will replace the existing straps if they're broken, or if owners are worried, but that the percentage of broken straps represents a tiny amount.

Replacement straps will, however, be thicker than the existing straps, the representative said.

The firm released the following statement:

Q Will you be issuing a recall?
A No. There is no problem with the wrist strap as long as the Wii Remote is used sensibly and properly in accordance with the guidelines provided by Nintendo. However, we will be providing replacement wrist straps free of charge to consumers who request them. Consumers who break their wrist straps and consumers who are worried about their wrist strap should contact their nearest Nintendo Service Centre on 0870 6060247 [UK number only, Ed.].

Proper Wii Remoteâ„¢ Usage
Nintendo is confident that by using the Wii Remote and wrist strap in compliance with the guidelines provided by Nintendo, people will fully enjoy their games without causing injury to other people or damaging surrounding objects. Nintendo is continuing a dialogue with its customers about the proper and safe use of the motion-sensitive Wii Remote controller when playing Wii Sports. The following tips are advised for safe play:

• Always wear the wrist strap while playing.
• Keep a firm grip on the Wii Remote at all times.
• Make sure people and objects are out of the range of movement before play begins.

Other things to keep in mind include:

• Players should keep at least three feet/ one meter from their televisions and dry their hands if they become sweaty or wet for any other reason.
• Remember that the Wii Remote is responsive enough to detect minor movements – so excessive and forceful actions are not necessary. Therefore we recommend not to use excessively rapid, violent or wide swinging motions while using the Wii Remote during game play.

These tips complement efforts that are underway to reinforce proper Wii Remote use.

• Nintendo will replace broken straps free of charge for consumers who have requested them.
• All new Wii hardware shipments include enhanced wrist straps.
• Links about Wii safety are being added to various Nintendo Web sites
• Games include on-screen advisories about proper wrist strap use.
• The Wii operations manual and the manual for Wii Sports will be updated with additional wrist strap cautions and specific game advice.
• Nintendo will update on-screen wrist strap advisories to include additional messaging.

If you have any questions about your Wii Remote wrist strap please contact your nearest Nintendo Service Center 0870 6060247. (UK number)

WII STRAPS for the wee Nintendo Wii will be replaced by the firm after multiple reports of the device flying off the handle.

According to Associated Press, the remote controls started snapping because the wands were being waved too vigorously.

New straps twice the thickness will provided to people but there's no clear indication how Nintendo will do the replacing, as yet.
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Nintendo denies recall of 'whiplash' Wii straps
 
Dunno whats going on :rolleyes: ...

All Wii Remotes are recalled

3347_straps.jpg


Nintendo today announced that the company will replace some 3.2 million Wii Remote wrist straps after receiving numerous reports of the straps braking sending the controller flying. Nintendo will allow customers to exchange their failure-prone wrist straps with a new beefier strap that is about double the thickness of the original.

There have been numerous reports of straps breaking sending remotes through TVs, windows and other expensive items. Nintendo responded to the Wii Remote madness by issuing a response in writing concerning the proper use of the remote. A few days later, Nintendo began making revisions to the Wii Remote in the form of a beefier wrist strap.

Nintendo has setup an online replacement form for Wii customers so that they can get replacements for their Wii Remote straps. Shipments will begin on December 21 and it will take 5 to 9 days to receive replacements.

The company also announced today that it is recalling 200,000 AC adapters for the DS and DS Lite in the Japanese market.
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DailyTech - Nintendo Recalls 3.2 Mil. Wii Wrist Straps, 200,000 DS and DS Lite Power Adapters
 
Wii strapped for cash
NINTENDO is being sued by a group of customers over its "faulty" Wii Straps.

The outfit sort of recalled the straps recently and some Wii watchers were wondering why. It turns out that a lawsuit has been filed against the company by lawyers Green Welling.

According to Kotaku, Green Welling want the legal action declared a class action on the basis that documentation supplied with the Wii was incorrect and if followed would result in the the wrist strap breaking and the remote to leave the user's hand. Nintendo's failure to include a remote that is free from defects is in breach of Nintendo's own product warranty, the writ says.

The lawsuit also seeks an injunction that requires Nintendo to correct the defect in the Wii remote and to provide a refund to the purchaser or to replace the defective Wii remote with a Wii remote that functions as it is warranted and intended
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Wii Straps Result In Class Action Lawsuit - Kotaku
Wii strapped for cash
 
Haha, Wii strapped for cash? Never. Still, lawsuits seem kinda pointless for the reasons that Params just mentioned.
 
Yesterday we reported that law firm Green Welling LLP filed a nationwide class action lawsuit against Nintendo of America for defective wrist straps. Nintendo has offered an official rebuttal statement to the allegations, as carried in a GamesIndustry.biz story.

“We believe the lawsuit to be completely without merit,” read Nintendo’s statement. “Nintendo has a long tradition of delivering high-quality products and excellent customer service, and we take all reports from our customers seriously.”

“At the time we became aware of the lawsuit, we had already taken appropriate steps to reinforce with consumers the proper use of the Wii Remote and had made stronger replacement wrist straps available. This suit has had no effect on those efforts,” said the company.

The class action lawsuit awaits approval from a judge. Nintendo has already responded to wrist strap worries with stronger materials and safety reminders. Last week Nintendo started offering free wrist strap replacements for all Nintendo Wii owners, allowing its users to upgrade to the safer and hopefully less accident-prone equipment.
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DailyTech - Nintendo Responds to Lawsuit
 
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