Source : Ngohq
Back on the 20th of October last year Nvidia Corporation introduced a new feature in their ForceWare 81.85 graphics card drivers. They called it “Direct Accessâ€, and it was designed to enable users to control their monitors directly from the ForceWare control panel instead of the actual controls on their monitor. While it is nice to see Nvidia incorporating new features into their software, it turned out that there is an “evil side†to this Direct Access feature. Some monitors (the LG series for example) were not compatible with Direct Access, and many users experienced the following issues:
• Monitor configuration loss
• Black screen
• Some users even claimed that the feature actually damaged their monitor!
The affected users experienced these issues every time they launched the ForceWare control panel or on Windows start-up.
The unofficial workaround was to delete the Direct Access files themselves, namely nvmccs.dll and nvmccsrs.dll. Only now in February, four months later, has Nvidia Corporation decided to remove this feature from their ForceWare driver altogether.
The question remains: why did it take them so long to fix the problem?
After all they have AEG helping them monitor internet forums to discover issues such as these right (interestingly enough the problem does not apply to 30†LCD screens, cough cough)? Why doesn’t Nvidia employ a large number of beta testers (like ATi does) to ensure that critical issues like this do not occur? We tried to grab an official response from Nvidia’s PR, but it seems that it’s easier to talk with George W. Bush than anyone from Nvidia. Let’s hope that the Nvidia software department learns from ATi and starts using more beta testers before they release future drivers.
Back on the 20th of October last year Nvidia Corporation introduced a new feature in their ForceWare 81.85 graphics card drivers. They called it “Direct Accessâ€, and it was designed to enable users to control their monitors directly from the ForceWare control panel instead of the actual controls on their monitor. While it is nice to see Nvidia incorporating new features into their software, it turned out that there is an “evil side†to this Direct Access feature. Some monitors (the LG series for example) were not compatible with Direct Access, and many users experienced the following issues:
• Monitor configuration loss
• Black screen
• Some users even claimed that the feature actually damaged their monitor!
The affected users experienced these issues every time they launched the ForceWare control panel or on Windows start-up.
The unofficial workaround was to delete the Direct Access files themselves, namely nvmccs.dll and nvmccsrs.dll. Only now in February, four months later, has Nvidia Corporation decided to remove this feature from their ForceWare driver altogether.
The question remains: why did it take them so long to fix the problem?
After all they have AEG helping them monitor internet forums to discover issues such as these right (interestingly enough the problem does not apply to 30†LCD screens, cough cough)? Why doesn’t Nvidia employ a large number of beta testers (like ATi does) to ensure that critical issues like this do not occur? We tried to grab an official response from Nvidia’s PR, but it seems that it’s easier to talk with George W. Bush than anyone from Nvidia. Let’s hope that the Nvidia software department learns from ATi and starts using more beta testers before they release future drivers.