Orange box CD key already in use!

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F-0ccY

Explorer
Ok I just bought the Orange box and I try to install it but after entering the code it says that the serial number is already in use.What the hell do I do now? This is so messed up.
 
Why dont u go back to the place from where u got this and tell those guys to give you a replacement. :)

They shud give u a new box , as its there responsibility.

Also why dont u have a bill , if it’s a genuine buy.
 
Wow! That's never happened to me. In my case, the box only came with a single DVD(The second one at that) which is confusing because the outside box says 1 DVD while the inside box said 2. Given this, the store simply told me to register my complaint with the distributor(wcdrom) here in India and after doing so, they were very helpful and couriered me a fresh new copy within 2 days.

I guess they also screwed up in other ways.
 
I'd suggest first complaining to your dealer to see if you can get a fresh copy. It shouldn't be tough to get a new one. Hopefully, you're a regular there and they remember selling it to you. If that fails, you can mail wwcdrom. (activ_support@wwcdrom.com)
 
go to the dealer u got the game from and from now on please remember to get ask for a bill for any kinda game you buy. cuz it helps out in any case if its a genuine buy
 
Ok, It shouldn't be a problem since I am a very regular customer there.If all else fails, Ill notify wwcdrom about my problem.Thanks for the help guys.
 
There u go contact steam to reset the cd key

Link:-

CD Key Reset Process - Steam Support Wiki

Current CD Keys are comprised of 18 numbers and letters (Prey) or 25 numbers and letters (Valve games) arranged into five groups of five characters separated by hyphens:

Prey example:

AAB1BB2C345CDD6E E7

Valve game example:

1AB2C-D3FGH-456I7-JK8LM-NOP9Q

If your CD Key fits one of these patterns, please see the Contacting VALVe Billing and Support article for instructions to create a support case to provide the following materials:

* A scan or digital photo of the CD Key with the words Reset To and your Steam account username written in permanent ink on the reference card or sticker (without obscuring the CD Key)

* A scan or digital photo of your retail purchase receipt (game must have been purchased within the last 90 days - we do not accept receipts from auction sites or in cases in which the game has been resold by another individual)

* The Steam account username you would like the CD Key moved to

CD Key Scan Example

Please see the example below to see how your CD Key image should be sized and noted. Please write your account name - in the example you will see the account name "support" - or your support incident number (you will need to submit your incident, write your incident number on the CD Key, and then update your case with the scan if you are not sure of your account name). EA CD Key Scan



If you do not have access to a scanner or digital camera, you may complete the CD Key reset process described for Half-Life, Counter-Strike, and Blue Shift CD Keys which is outlined above (you do not need to include $10.00 USD for the CD Key Reset Service Charge).
 
That was the first thing I went through, but it sounds complicated and I need the payment receipt which I don't.I'll just try returning my copy to my dealer.
 
Go to the dealer and tell him this. If this doesnt work out then call wcdrom, tell him that this is the issue, tell him where you bought it from. He will ask you for the serial code and the product serial code number. The next day, you should get a new one. I had this problem with the orange box's cd. I called them during the evening time and they shipped me a new set next afternoon.
 
Happened with a friend once. Contact steam support, they'll ask for a picture of your game box+serial. Should work.
 
Check if the discs work. It could it be a box some joker returned because the discs didn't work but decided to use the key anyway.... Ask the shop for a replacement, if they don't agree then contact WWCDROM and then Valve.
 
The box was packed.Will tell my dealer this, today the place is closed so will have to wait till tomorrow.Is wwcdrom closed on sunday?
 
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