Panasonic (India) customer service ...

PoBoy

PoBoy

Herald
I asked Panasonic this :
Please let me know the sizes/capacity of the jars the come with the MX-AV325BC mixer-grinder.
I wish to purchase this product. The size of the jars is not mentioned anywhere.
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This is the response :
Thank you for writing to Panasonic Helpline.
We have received your e-mail regarding your Panasonic Product.
We request you to please share your contact number, address and location with pin code so that we can assist you better.
For any further assistance please feel free to contact us.
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All they had to do was mention the size/capacity of the jars - actually that info should be at the web-page itself.
 
I did :)
All I asked for was "sizes/capacity of the jars the come with the MX-AV325BC mixer-grinder."
Why does Panasonic need my contact details for that ?
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Response :
Dear Customer,

Greetings,
Thank you for writing to Panasonic Helpline.
We have received your e-mail regarding your Panasonic Product.
We request you to please share your contact number, address and location with pin code so that we can assist you better.
For any further assistance please feel free to contact us.

With Regards,
Customer Service
Panasonic India Private Limited
Website: www.panasonic.co.in
Helpline:1800 108 1333 ; 1800 103 1333

Thanks,
Aditya.
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EDIT : I'll try again LOL

EDIT 2 :
Done:
All I asked for was "sizes/capacity of the jars the come with the MX-AV325BC mixer-grinder."

Why does Panasonic need my contact details for that ?


What is wrong with Panasonic India customer service ?

My next e-mail will be to Panasonic Global.
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Panasonic India site :
Incase you wish to escalate, you may write to head of customer service :
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I e-mailed the head of CS. Reply :
Dear Customer,
Greetings,
Thank you for writing to Panasonic Helpline.
We have received your e-mail regarding your Panasonic Product.
We request you to please share your contact number, address and location with pin code so that we can assist you better.
For any further assistance please feel free to contact us.

With Regards,
Customer Service
Panasonic India Private Limited
Website: www.panasonic.co.in
Helpline:1800 108 1333 ; 1800 103 1333
Thanks,

Megha
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PoBoy said:
Panasonic India site :


I e-mailed the head of CS. Reply :
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reply with
"Too many personal details requested., I wanted to ensure im communicating with genuine Panasonic representative and not any scammer. Please share/authenticate with your aadhar number so that i can share you my details."

Just send it and let us know the reply :D
 
netant said:
reply with
"Too many personal details requested., I wanted to ensure im communicating with genuine Panasonic representative and not any scammer. Please share/authenticate with your aadhar number so that i can share you my details."

Just send it and let us know the reply :D
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No you card!!
 
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