I am on a 256kbps unlimited usage plan from Hathway for the last 2-3 years. Charges are Rs. 995.00 + service taxes etc. Till about 10 days back I was getting good speeds for browsing and downloading.
But for the last week or so the speeds have gone down to 7-8kBps. The sluggishness is visible in browsing too. Webpages take a long time to load.
Even if I am downloading only 1 file I get 7-8kBps speed. Hathway people are now claiming that they ensure speeds for multiple downloads. i.e. 2 or 3 files being downloaded at around 8kBps come to 24kBps total speed.
But isnt it logical to assume that if only 1 file is getting downloaded then it should make use of the total bandwidth and give me speeds of approx 24kBps? And I was getting these speeds just 10 days back. What has changed in the past few days?
I tested my speed at testmy.net - speed test and broadband tools and even there I am getting 7-8kBps speed!
Hathway isnt ready to accept that there is any problem. According to them the speeds I get are correct. I am at my wits end trying to convince these guys.
Any Hathway user from Thane facing this problem?
But for the last week or so the speeds have gone down to 7-8kBps. The sluggishness is visible in browsing too. Webpages take a long time to load.
Even if I am downloading only 1 file I get 7-8kBps speed. Hathway people are now claiming that they ensure speeds for multiple downloads. i.e. 2 or 3 files being downloaded at around 8kBps come to 24kBps total speed.
But isnt it logical to assume that if only 1 file is getting downloaded then it should make use of the total bandwidth and give me speeds of approx 24kBps? And I was getting these speeds just 10 days back. What has changed in the past few days?
I tested my speed at testmy.net - speed test and broadband tools and even there I am getting 7-8kBps speed!
Hathway isnt ready to accept that there is any problem. According to them the speeds I get are correct. I am at my wits end trying to convince these guys.
Any Hathway user from Thane facing this problem?