Hello Friends and Mods,
I sold a product (worth 800/-). I was the seller.
I sold the product because I was not using it for almost a year.
Before selling, for testing, I kept it running for 2 weeks non-stop without any issue.
I gave 1 week of testing warranty. There also no issue in this period.
But, after one month and few days, the buyer informed me that the product is not working anymore and hanging....
What do you suggest? Do I have to refund?
I am facing a moral dilemma. Do not have money, bad financial condition.... Do not know how the buyer used the product!
I sold a product (worth 800/-). I was the seller.
I sold the product because I was not using it for almost a year.
Before selling, for testing, I kept it running for 2 weeks non-stop without any issue.
I gave 1 week of testing warranty. There also no issue in this period.
But, after one month and few days, the buyer informed me that the product is not working anymore and hanging....
What do you suggest? Do I have to refund?
I am facing a moral dilemma. Do not have money, bad financial condition.... Do not know how the buyer used the product!