Its widely advertised that Zotac provides [2 + 3] years warranty on all their graphics cards.
Reference thread
http://www.techenclave.com/dealers-paradise/zotac-gtx-460-1gb-rs-14490-a-170807.html
So, any card registered within 15 days, will be honoured with full 5 years warranty
First 2 years - direct RMA from Aditya Infotech
Next 3 years - Contact Aditya Infotech and they inturn will contact Zotac overseas and process the RMA
What i need to clarify is assuming the card was registered within 15 days:
Will the +3 years warranty be valid once the first owner sells the card ( like we do on TE market). Will they honor RMA in such cases
Most people are not going to retain their cards for more than 2 years, so this clarification is important for everyone buying used Zotac cards
Positives for Zotac imo
Good brand value, solid built cards
Warranty handled by Aditya Infotech, same guys who handle Sapphire RMA
Released in Indian market very soon after U.S and widely available
So, +3 years warranty for second+ owners will make it a very favourable brand for customers.
Request TE dealers and Zotac Manager to pitch in and provide info on this. Thanks
Reference thread
http://www.techenclave.com/dealers-paradise/zotac-gtx-460-1gb-rs-14490-a-170807.html
PhOeNiX said:Also just to clear some facts
Zotac Warranty is 5 Years in INDIA . All the 2+3 years means is that you need to register the card in 15 days, and then you will get the additional warranty from Zotac INDIA directly. the first 2 years is from Aditya Infotech. You don't need to send it to anywhere outside of India for warranty
Zotac said:Hello Guys,
I am Deepak Gupta, Country Manager for ZOTAC India, you guys curiosity is very valid so I am here to answer regarding extended warranty part.
Well for extended warranty -
Assuming your has registered his card properly within 2 weeks of purchase, you will contact us over email (info@zotac.com or support@zotac.com) together with his original receipt showing proof and a quick description of the failure of the card and we then will offer him a replacement card if the card still exists or an alternative card that has the same performance (e.g. 8600GT equals now a 220 performance wise).
For India we have Aditya as well as Digilink for ZOTAC product services so after getting your request we will provide you the address where you need to send your card and this whole process managed by ZOTAC Overseas people and they will instruct to Indian service partners to offer the extended warranty to customer.
I think it is quite clear, if any doubt further please let me know
Best Regards
Deepak
Zotac said:Aditya and Digilink have more than 25 location so it is purely depend upon customer's place, for example if customer is from Bangalore then our RMA team will provide him Aditya or Digilink contact window in Bangalore and those location where both doesn't have then customer have to go nearest service location.
So you guys can consider Aditya's all office would be RMA destination for extended warrant but ZOTAC Oversae's RMA guys will drive them for extended warrant with registration ID and terms & conditions.
So, any card registered within 15 days, will be honoured with full 5 years warranty
First 2 years - direct RMA from Aditya Infotech
Next 3 years - Contact Aditya Infotech and they inturn will contact Zotac overseas and process the RMA
What i need to clarify is assuming the card was registered within 15 days:
Will the +3 years warranty be valid once the first owner sells the card ( like we do on TE market). Will they honor RMA in such cases
Most people are not going to retain their cards for more than 2 years, so this clarification is important for everyone buying used Zotac cards
Positives for Zotac imo
Good brand value, solid built cards
Warranty handled by Aditya Infotech, same guys who handle Sapphire RMA
Released in Indian market very soon after U.S and widely available
So, +3 years warranty for second+ owners will make it a very favourable brand for customers.
Request TE dealers and Zotac Manager to pitch in and provide info on this. Thanks