R5 3600 running at 60° idle and keep shutting down.

MysticUwU

MysticUwU

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This is my first build, on shop it wasn't running this hot, but as soon as i reached home it's shutting down in couple minute and from bios i can see it's running at 60° with nothing.
it has stock amd cooler.
using it with asrock b450m -hdv mobo. and msi 3060 gaming x.

I am tbh very tensed as some money i got from dad and being student i dont have full authority. I do not think it's overclocked .
Would appreciate any help
 
Check whether the CPU fan is running properly. Also stock cooler comes with protective film for factory thermal paste so did you see whether they removed it before installing the cooler?
 
PunkX 75 said:
Are you proficient in taking off the cooler and remounting?

It just sounds like a bad cooler mount.
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it got assembled just today in front of me, with fresh paste, should i still unmount the cooler?

temporarily i disabled boost oc from bios so it stay at 3.6ghz max, it's staying in 60-70 range now and not shutting down, but that's also i feel is high
 
CRACING said:
Also stock cooler comes with protective film for factory thermal paste
Click to expand...
Actually they don't come with protective film. They didn't for me and I have checked a few youtube videos just to confirm as well.
What's likely going on in OP's case has already been mentioned by others here.

MysticUwU said:
it's staying in 60-70 range now and not shutting down, but that's also i feel is high
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60-70c is normal. Up to 90c It's normal with 95c being the max safe limit. Do not worry when you see number like this. These processors are made to run hot and they have safety features in case temps reach too high by throttling speed or turning off itself.

Make sure you have AMD Ryzen chipset driver installed and up to date and the bios is updated as well.
 
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CRACING said:
Check whether the CPU fan is running properly. Also stock cooler comes with protective film for factory thermal paste so did you see whether they removed it before installing the cooler?
Click to expand...
I bought it used, No there wasn't any film and i made them clean cpu and cooler before installing. and new thermal paste got used after that.
YeAhx said:
Actually they don't come with protective film. They didn't for me and I have checked a few youtube videos just to confirm as well.
What's likely going on in OP's case has already been mentioned by others here.


60-70c is normal. Up to 90c It's normal with 95c being the max safe limit. Do not worry when you see number like this. These processors are made to run hot and they have safety features in case temps reach too high by throttling speed or turning off itself.

Make sure you have AMD Ryzen chipset driver installed and up to date and the bios is updated as well.
Click to expand...
Yea, it getting shutdown after booting got me concerned, disabling boost did helped, ig its just summer. i'll see if it's get better or not, then probably ill remount.
 
YeAhx said:
60-70c is normal. Up to 90c It's normal with 95c being the max safe limit. Do not worry when you see number like this. These processors are made to run hot and they have safety features in case temps reach too high by throttling speed or turning off itself.
Click to expand...
It's not normal with just a 10 - 20% load during Windows update, of all things.
 
I would suggest that you approach this in a logical manner.

Download and run a hardware diagnostic tool and have the tool log the stats in a CSV file which you can later open in google sheets or excel to check for any temperature anomalies. Try loading the CPU with some test software to isolate the root cause. It can be a host of reasons causing a shutdown, not just the CPU. It could be the Mobo VRM not getting enough cooling and the stock CPU pumping out hot air on VRMs causing a shutdown. What is the build looking like? Does the internals have enough airflow to keep the system cooled enough to run at the default specs?

Check the PSU rating and wattage and compare it with your specs for suitability. Does the PSU get overloaded after sometime when you run it in default mode causing a reboot? Or does it simply shuts down to protect itself because of the thermals? Have you tried playing any graphics intensive games on the PC? Do they run without any isssues?
 
smaratha said:
I would suggest that you approach this in a logical manner.

Download and run a hardware diagnostic tool and have the tool log the stats in a CSV file which you can later open in google sheets or excel to check for any temperature anomalies. Try loading the CPU with some test software to isolate the root cause. It can be a host of reasons causing a shutdown, not just the CPU. It could be the Mobo VRM not getting enough cooling and the stock CPU pumping out hot air on VRMs causing a shutdown. What is the build looking like? Does the internals have enough airflow to keep the system cooled enough to run at the default specs?

Check the PSU rating and wattage and compare it with your specs for suitability. Does the PSU get overloaded after sometime when you run it in default mode causing a reboot? Or does it simply shuts down to protect itself because of the thermals? Have you tried playing any graphics intensive games on the PC? Do they run without any isssues?
Click to expand...
Checked GPU with furmark, max it got was 67C which is good imo.
PSU is 650W 80+ gold which is enough for r5 3600 + 3060. and the case is ant value vm40, has 4 fans and mesh on top and front so airflow is also good enough.
I am now leaning toward cooler not mounted properly, ill try remounting and cleaning it more thoroughly tommorow and will let knwo.
These are the mobo temps - Value/Min/Max respectively
1744828563466.png
 
MysticUwU said:
Yea, it getting shutdown after booting got me concerned, disabling boost did helped, ig its just summer. i'll see if it's get better or not, then probably ill remount.
Click to expand...
Are you saying the processor is running at it's base 3.6Ghz clock and not moving up at all? Because it boosting shouldn't be the reason behind it reaching max temp safe limit and shutting down even with the stock cooler. It's a 65W TDP processor so perfectly adequate for the cooler provided.

MysticUwU said:
I am now leaning toward cooler not mounted properly, ill try remounting and cleaning it more thoroughly tommorow and will let knwo.
Click to expand...
Before you do that, just try unscrewing all 4 screw for 2 full rotation then screw them in a cross pattern (for example: top left, bottom right, top right, bottom left) only screw equal amount of rotation (something like half a rotation) until it's securely screwed in. Do not screw in too tight though.
This way you don't need to uninstall it all in case you don't have thermal paste on you. As long as thermal paste was freshly applied and wet this method works without wasting it. Might leave air gaps but it's nothing major.
 
Since the system was assembled today itself, didn't the shop offer any kind of warranty or testing period? Sometimes shops provide a window to test the system to catch any issues early. If that’s the case, it might be best to approach the shop and ask them to remount the cooler and check for any other potential issues like improper mounting or insufficient thermal paste application. That would save you time and stress, and they should help if it's a build-related problem.
 
i would also reccommend a reinstallation of the cpu cooler. You should be fine with thermal paste as its been only a day. You have mentioned that the CPU was bought as used, it could be an improper mount or inadequate thermal paste. When you do a remount check for the coverage by the heatsink and cpu lid contact point. it should cover approximately 90% of CPU rectangle/square from the middle. if you happen to see some parts being too thick or uneven spread of paste, it could be the main cause.

Are you running the latest BIOS? are you proficient in identifying the board revision number and flashing a latest copy from a USB drive? If your motherboard is this one I can see that it had some compatibility issue with your specific CPU and a specific game(Destiny2) the information is pretty thin on this to apply in your case completely. But its worth a shot if you are able to flash a latest BIOS after confirming the board revision from bottom left and your specific bios.

Having the assembly shop work with you is best at this point to be on the safer side.

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