PC Peripherals RMA details needed.

Status
Not open for further replies.

alekhkhanna

Innovator
Hi guys,
So long story short, my desktop isn't booting up. Well, it does for some time (say 1-4 hours), throws up BSODs and shuts down.
This has been happening since the past year or so. What happens is the system boots totally randomly, and 8 times out of 10, it will go till the desktop, followed by an immediate BSOD. Normally the error is "Memory Management", but I've got "NTFS FS error" once in a while.
Sometimes the desktop might run fine for 2-4 hours, but eventually it BSODs.
Another issue is the one of the GC screw directly lies over one of the RAM Slot B. It sometimes pushes it downwards, loosening the slot lock. Because of this, I can only install RAM in Slot A (0 and 1).

Things I've tried:
1) Changed RAM 4 times (G-Skill and Transcend). Finally using just a single stick of RAM in Slot A0.
2) Changed HDD twice.
3) Tried reinstalling OSs, from Win XP to Win 8. Every single one of them gives the same errors.

None of these helped in long term.
My config is an Intel DP55WG with a Core i5-750 and an XFX HD 4950. PSU is Cooler Master Extreme 600.
From what I've experienced, it's either a MB issue or a PSU issue. I cannot rule out the GC also as the Intel mobo has no iGP.
Since I don't have any spare items to rule out the bigger components, I'm thinking of getting them all RMA-d. If the product is working, I'll get it back as it is, else will get it replaced.
Have already applied for Intel RMA. How should I go about for the PSU and GC ? IIRC, XFX is by Rashi and I've heard nothing but horror stories about them.

Alternatively, I'm from Lucknow and if somebody from the same place is kind enough to help me out in finding the erroneous component, I'll be highly thankful.

Also, 5th RAM screwed. Running Memtest from a DVD keeps on throwing errors. :annoyed:

Edit: @kartikoli is from Lucknow IIIRC. Any idea on the RMA details bro ? Also @ALPHA17, any suggestions ?
 
Last edited by a moderator:
@kartikoli: Do you've any idea as to how to go about a CM PSU RMA ?

It is done by the S/N. Contact Cooler Master India, find out your local service centre (location). Go to the service centre deposit the faulty equipment. Accept the 'challan'.

Depending on the demand and SMPS type, it will take between 1 -->2 weeks to replace said components, till then I suggest take a break from the PC and go out enjoy life, maybe RAGE and destroy a couple of those brass elephants OR take a stroll in the cantonment area and forget it that you are in a 'developing' city.

PHASE 1 -- Start asking the guys after 1[SUP]1[/SUP]/[SUB]2[/SUB] week for the replacement, if they have not kept you updated.
PHASE 1 -- Sound like a 5 year old without candy (but high on SUGAR), they will get fed up and give you replacement.

^^ Chances are you will not have to accelerate to Phase II until things are really slow. Which optimally should not be the case.

Also as @kartikoli has already stated the issue seems to lie with the SMPS. NTFS FS (File System) error means that this hard-drive is also on its way out.

Come back install it in the PC and see if the problem is solved. Cheers!

P.S. -- At the replacement centre ask if they can provide you a better SMPS (say Cooler Master Silent Pro M 600W) for the old SMPS + cash / credit.
 
Last edited by a moderator:
Thanks @ALPHA17.
Well, the PC was lying unused for the past year, so being PC-less is not such a big deal. :P
The only way to contact CM India is by a tech support form on their site. I don't see any phone numbers or service centers listed.
Also don't really want to go with another CM PSU. If all goes well, will see off this rig and buy a new one (as advised by you on IVG).
 
Last edited by a moderator:
Status
Not open for further replies.