Hi ppl,
Here the mail I have sent to the rs support team. Have any of you experiencing the same?
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Hello,
I am a premium user of your service. I have bought my account during the last week of December 2006. At that moment your FAQ listed a download limit of 20GB per 3 days. In case, such limit is violated another limit of 25GB per 5 days is to be imposed.
Today, whenever I tried downloading something, I always get a message ‘You have downloaded more than 20 GB in the last 5 days. Please try again tomorrow.’
Please explain this message. Have you imposed any new rules? If yes, then it is very disappointing. This simply means; when users sign up for your service you are telling them that they can download a maximum 20GB per 3 days. And now, you are brining down this limit to 20GB per 5 days. This is heart breaking and against the ethics of good salesmanship. I am not expecting this kind of service form such reputed name in the web hosting.
I have always honored the rules imposed earlier and also share your concerns over the bandwidth abuse. However, this is not the way to achieve the desired. Please remove this limit ASAP.
Looking forward to your co-operation.
Here the mail I have sent to the rs support team. Have any of you experiencing the same?
-------------------
Hello,
I am a premium user of your service. I have bought my account during the last week of December 2006. At that moment your FAQ listed a download limit of 20GB per 3 days. In case, such limit is violated another limit of 25GB per 5 days is to be imposed.
Today, whenever I tried downloading something, I always get a message ‘You have downloaded more than 20 GB in the last 5 days. Please try again tomorrow.’
Please explain this message. Have you imposed any new rules? If yes, then it is very disappointing. This simply means; when users sign up for your service you are telling them that they can download a maximum 20GB per 3 days. And now, you are brining down this limit to 20GB per 5 days. This is heart breaking and against the ethics of good salesmanship. I am not expecting this kind of service form such reputed name in the web hosting.
I have always honored the rules imposed earlier and also share your concerns over the bandwidth abuse. However, this is not the way to achieve the desired. Please remove this limit ASAP.
Looking forward to your co-operation.