I never took the insurance as I was out of 7 days , was not aware of the offer . It was an Australian purchase - S23U . My brother carried it from Australia after i purchased from jb hi-fi myself . Their was no dealer involved . I had deliberately told him not to give internet to device in Australia
I had gone for repair to my Note10P . Got chatting with the billing rep . When he saw the new S23U he adviced to take this insurance offer . Took the device from my hand, checked IMEI then informed 7 days have passed so cant avail it
The device is on latest security update , Have formatted 3/4 times since then . No issue faced
When did i say about warranty ? For warranty claim Samsung require invoice ....
