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Message: <blockquote data-quote="kuduku" data-source="post: 2571127" data-attributes="member: 16468">I never took the insurance as I was out of 7 days , was not aware of the offer . It was an Australian purchase - S23U . My brother carried it from Australia after i purchased from jb hi-fi myself . Their was no dealer involved . I had deliberately told him not to give internet to device in AustraliaI had gone for repair to my Note10P . Got chatting with the billing rep . When he saw the new S23U he adviced to take this insurance offer . Took the device from my hand, checked IMEI then informed 7 days have passed so cant avail itThe device is on latest security update , Have formatted 3/4 times since then . No issue facedWhen did i say about warranty ? For warranty claim Samsung require invoice ....</blockquote>

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