Review Samsung Service Center Experiences

[raksrules]

This thread is for sharing your good or bad experiences about the Samsung Service Center where you might have had to visit them to fix your Samsung phones.

PS: The service center may not be official and can be an authorized service center. Don't give experiences of local mobile shops.
If possible please also list down the name and address of the service center as it will help people in same city and also will come down in google results.

 

[thrift]

Service center- E Mag ,Samsung Authorized Service center
I have had a fair experience with the Service center for fixing the problem in my Galaxy Note-N700 (Mic and charging).
I turned up at the service center to check the problem and they told that it would be rectified in 3 days,but due to the unavailability of parts,I got it after a week.During this period I called up the Service center to inquire the status everyday and most of the times,The number would be either busy or switched off.
After a week they called me up and requested to collect my phone.

Things I have observed:
1.You wont be getting the phone serviced the same day at any cost.
2.Most of the cases service is delayed because of unavailability of parts.
3.Replacement charges for out of Warranty Phones is at par with local service shops.

Address:
E Mag,
No.14, Krishna Towers,
Near Canara Bank, Outer Ring Road Junction,
Marathahalli, Bangalore - 560037
Contact: 080-49341930

 

[ankushv]

Had a peculiar problem with my in warranty s3 . When it auto updated to the latest android in jan 2013 my wifi modem would not get detected . When I downgraded all was fine with the wifi . I took it to them and they checked it and admitted to the fault and got the board changed to a new one . In the process my sep 12 hardware board was replaced to a dec 12 board . My previous board was the series of board affected by the sudden death syndrome of s3 . The new board was safe . I was happy . Mumbai lalbaug service centre . All this took one working day .

 

[Sobirvs]

I hate samsung products. 2 Main reasons - plastic and touchwiz ewwww. Anyways, doesn't mean I'm a hater, Visited service center for a friend's phone and staff were quite polite and very good in behavior. They listened to our query and responded very well. It was samsung grand quatro and the buttons were not in proper shape, and well to my surprise they ignored to repair and gave a receipt to get the phone completely replaced. Respect to Samsung for that.