Spectre said:
Still, it don't see any dealer stepping in here to clarify this. Which other products have similar 'conditions apply' crap etc...
bumping this thread
Its sad, but I dont think they will admit to this and risk loosing their sales. All these old distributors constantly push the dealers to do certain amount of sales which they have to. So I doubt they will clarify about this in public and admit to the fact that they misled the customers for so long knowingly or unknowingly. If this was not true, someone would have jumped on it by now. I know for the fact that many dealers didnt actually know about this, but it still surprises me the attitude of so many dealers at lamington road and other big shops. No one seems to care about getting warranty terms clarified from the distributor. Barring one dealer, no one even cares about providing proper RMA to the customer. The entire model is sadly a big joke. Still people keep purchasing from same dealers and distributors due to lack of knowledge and lack of options.
I went to lamington again in the search of GPU couple of days back and nobody there knew about terms of additional 3 year warranty on Zotac cards. I searched here on TE but only found promises from Zotac rep that additional warranty will be processed in India, but still not details about how we actually go about claiming the 2 year additional warranty. As far as dealers are concerned, they say you contact zotac for any after sales service.
Gigabyte cards were nowhere to be found.
MSI were expensive and not in stock with many dealers here. When I asked specifically for MSI cards, I was told by many dealers that their after sales in last 1-2 years have gone down the drain and I should take Asus or XFX instead. ( I dont know how to react to this looking at sentiments of people on this forum about Rashi).
So everyone has problems. Do we really have any better choice? I would rather give my money to a dealer / distributor or brand which I can trust. At least to someone who I can hope will not or has not made same mistakes like this. I know its a long rant, but its frustrating sometimes.
I bought Sapphire as they were suppose to be biggest and best when it comes to ATI partners and Aditya are known to be relatively less painful RMA than other distributors, and still I ended up with this issue.
I really wanted to buy new card immediately, but I will hold on and study the market for few days rather than just go out and spend my saved money in an impulse like I did last time.
PPl are not even sure where to take the card in case of RMA in the extended warranty period.
