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[Renegade]

So I came across this site, industrybuying.com, while looking for some materials. Its a B2B commerce site but sells items in single units too. Does anyone have any experience purchasing on this site?

 

[ibose]

Old, but not sure anything has changed -

K

Post in thread 'List Of Recommended Direct Seller/Websites (Better than amazon/flipkart)'

Jan 1, 2022

Any feedback for industrybuying.com ?
Have to take a COD of 6.2k . Not really sure as Contact Number on website no one picks up ,
Whatsapp Chat from website no one replies ,
Chat from website will not answer any query till you have the registered mobile number where i am registered with email only and
Does not recognizes the mobile number used for shipping
Does not allow me to log in with email with which order was made and account registered

So in a fix what to do with package. If this much pain to contact them before delievry then after delivery i am stuck if any issues

• kuduku

 

[Simar]

I purchased some Supreme chairs from them around 4 years ago. I opened the package after 2 days and realised that they felt uncomfortable and were nothing like the old chairs of the same model I had. I then checked the dimensions and they were smaller than the listed dimensions on the website. I contacted them via email the next day, and the rep said that there was nothing they could do since they only had a 2-day return policy. It was appalling, and I had to keep them in the end.

I've worked for one of their competitors, and the major focus of these companies has been on B2B deals due to the large volume. I doubt that they care about their customer vertical as much but I might be wrong. I don't know if things have changed since my purchase, but based on the personal experience I mentioned above, I wouldn't recommend it.