As I said earlier, due to the time difference, the information should reach us a day or in advance so that we can temporarily deactivate your account and halt the package
#[member='shopnshipindia'] Anuradha, answer this one question then - if i had called and informed either yourself or Ms.Kerriann half hour after the 1st package reached your NY facility, then would it have been easier to block the package?
For returning a package to the US, their rates are 'standard' rates. I had a similar requirement, and they said they would charge the regular courier rates. I went with DTDC instead.
