Sify is the worst ISP ever....

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scarezebra

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I had taken the Sify Anytime 256 kbps Family plan....Which has unlimited download at night (10PM-8AM) and a download/upload limit of 150 MB/day...I was happy with the plan and it was giving me the full 32 KBps download speed for two whole weeks....but then one day when I logged-in, i see that my validity has been decreased by 16 days!!
I quickly checked my session details and found that there was a data transfer of 418 MB on a day from 8:06 AM to 8:35 AM....
I use utorrent for downloads and I use the inbuilt scheduler which automatically shuts down all data transfer at 8:00 AM every morning....So I am pretty sure that I haven't downloaded the 418MB file...
Also even if I get full DL speed the maximum download possible in 29 minutes is around 60MB...So 418 MB of transfer is just not possible....I think somehow the downloading that I do at night got registered in time slot of 29 minutes...I don't know how but tat what seems to have happened.

Then what followed were franctic calls and e-mails to CUSTOMER CARE....
All i get from the other end is a guy/gal saying that our Technical Team will get in touch with you asap...
As of now it has been three days and not a single member from the so-called TECHNICAL TEAM has contacted me so far....
I don't they even have a TECHNICAL TEAM....My account will expire in two days...If they do something withing that time, its OK, otherwise I am gonna switch my ISP....

Anyone faced a similar problem like this....? Any chances of getting my lost days back ??

PS: All those who are looking for a Broadband connection, if u are thinking of taking a SIFY connection think again...The service is good but if there is a problem u are screwed....I don't beleive i am saying this but i actually think MTNL CCare is better than SIFY CC....
 
No chance. I have had the same problems with them....

I had a 256 kbps 1GB connection, and a night time unlimited connection. Anyway, the connection was giving me problems, I said I wouldn't renew it (Nighttime). Then when I tried logging into the nighttime connection (it had already expired), it did successfully log in. I figured they had given me the free compensation one, so I downloaded on it. In the morning, both my accounts have expired. I call them up, and he claims that I had downloaded on the 1GB connection!!!! I told the *@!# to go to hell. Unfortunately, Airtel, which was supposed to come, has been delayed a couple of months due to some cabling problems, so I have no choice but to stick with these losers.
 
No BSNL in your area..u moved out of pune ??

Me another vote..sify is the worst....

Regards.

KingKrool said:
No chance. I have had the same problems with them....
I had a 256 kbps 1GB connection, and a night time unlimited connection. Anyway, the connection was giving me problems, I said I wouldn't renew it (Nighttime). Then when I tried logging into the nighttime connection (it had already expired), it did successfully log in. I figured they had given me the free compensation one, so I downloaded on it. In the morning, both my accounts have expired. I call them up, and he claims that I had downloaded on the 1GB connection!!!! I told the *@!# to go to hell. Unfortunately, Airtel, which was supposed to come, has been delayed a couple of months due to some cabling problems, so I have no choice but to stick with these losers.
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BSNL is no good in my area... the phone line doesn't work well, it has suffered from cross connections for ages, so there is no real chance of the DSL being much better. Besides, BSNL has no downloading plan, don't talk abt the night-time 2-8, that is too little for emule downloads.
 
Why do u shut down your downloads exactly at 8am? I dont think ur system time and sify server time will be same. You should shut down atleast 15min earlier to be on the safer side.

BSNL sucks as usual, I get getting less than dial up speed in Dataone for this whole month.
 
me too think sify is worst.......i've applied for sify in feb 2005.... they haven't given me connection yet
 
archish said:
Why do u shut down your downloads exactly at 8am? I dont think ur system time and sify server time will be same. You should shut down atleast 15min earlier to be on the safer side.
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I know...thats why I had set the time on my comp 10 minutes ahead of the correct time...
 
I too was once a Sify user...i learnt the hard way too. It was that combined with their pathetic plans at that time i just had to leave them and save other people from falling in for Sify and discovered Airtel.
 
sify has n number of complaints, a crappy mmorpg such as inro itself has 1000+ sify complaints :lol: hence i never opted for it even if its the last resort i would opt for 56k dial up rather than sify connection plainly due to costs involved:profit level
 
kau_therock said:
me too think sify is worst.......i've applied for sify in feb 2005.... they haven't given me connection yet
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consider yourself lucky. veryyyy lucky,
Sify is the crappiest of them all. the moment I discontinued
sify, I started getting calls from the sify guys desperately wanting
to know what the problem was and why i was quitting. till that time
no one bothered.

I made sure they called me atleast 100 times by beating around the bush.
wasting their time and seeing them begging like that was fun too.
i still get calls. muhahahhaha. *wrings hands in delight*
 
Of late their speed has started to suck too. Up until now, that was the saving grace - when it worked, it worked at a full 32KBps.
 
Logging Of /Shutting Down The Pc Does Not Gurantee Log out. I Have Seen It Sometimes Myself,As For Ur Downloading troubles Stop Downloads At 7.00 The Latest and U Will Get Automatically Logged oF Within 30 Mins,I Do this Myself And It Works For Me,No Complaints With Downtime Or Even Speed Here..
 
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