You are now chatting with Ralitsa
Krishnandu Sarkar:
New customer
krishnandu.sarkar@gmail.com
9051139153
Website: yes
Question: What does Unlimited means actually??
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Ralitsa: Hello Krishnandu
Krishnandu Sarkar: Hello
Ralitsa: as I understand you are interested in purchasing a new hosting account with us,is that correct?
Krishnandu Sarkar: Yup
Krishnandu Sarkar: I'm interested in your x-mas offer
Hosting account and a FREE domain for less than $10 for 1 year
Ralitsa: Could you please hold on a second so that I can transfer you to one of our experienced senior sales assistants for better assistance
Krishnandu Sarkar: Sure
This chat session has been transfered to Mirko [sales]
Mirko: Hello, Krishnandu
Krishnandu Sarkar: Hello
Mirko: How are you today?
Krishnandu Sarkar: Fine
Krishnandu Sarkar: I'm interested in your x-mas offer
Hosting account and a FREE domain for less than $10 for 1 year
Mirko: As I understand you would like to start a new website with us, am I right?
Krishnandu Sarkar: So before purchasing I want to clear out few things..
Mirko: I will gladly assist you
Krishnandu Sarkar: Yes
Krishnandu Sarkar: I'd like to start a new website
Krishnandu Sarkar: So it's mentioned that Unlimited Space and Traffic
Krishnandu Sarkar: what does that mean actually??
Krishnandu Sarkar: Any ToS??
Mirko: Sure
Mirko: Here you are: Pushed Page:
SiteGround Website Terms of Use
Krishnandu Sarkar: Thank you
Krishnandu Sarkar: And what about renewal charges from the next year??
Krishnandu Sarkar: As I guess this $9.95 is for Domain + Hosting for 1 year
Mirko: The regular price for our services is $3.95 /mo, however you can get the package with a limited time offer for just $9.95 for the whole year
Mirko: It is a PROMO that is limited for 1 year and after the years laps you can renew the account at regular renewal fees
Krishnandu Sarkar: Thanks, so $3.95/mo is regular for Hosting
Krishnandu Sarkar: And what about the Domain??
Krishnandu Sarkar: Becuase that $9.95 also includes Domain for 1 year too right??
Mirko: We will renew the domain name for free as long as you keep it primary with the accoungt
Mirko: account*
Mirko: That is correct
Krishnandu Sarkar: Ok, got it...so no price for the domain for consecutive years and I've to pay only for the hosting right??
Mirko: That is correct and if you are ready to get started while you are with me though, it will be a pleasure to guide you through the process.
Mirko: Have you chosen a domain name that you wish to register with us, Krishnandu?
Krishnandu Sarkar: It's ok...I'm not in a hurry...!!
Krishnandu Sarkar: One more thing, I'd like to know is what if I want to transfer my existing domain here with this offer??
Krishnandu Sarkar: Is it possible or do I need to register a new domain??
Mirko: You can do both
Mirko: You can transfer the domain name to us and register a new one at the same time
Krishnandu Sarkar: Ok so both transfer and new registration is valid with the offer...
Mirko: To do that you have to register the new domain name first
Mirko: That is correct
Krishnandu Sarkar: No...you didn't got me...
Krishnandu Sarkar: Let me clarify...
Krishnandu Sarkar: You are saying that, $9.95 for Hosting + Domain for 1year and after that I need to pay regular hosting charges and domain will be renewed for free as long as I keep it primary with this A/c
Mirko: Yes
Krishnandu Sarkar: So now, If I don't register a new domain and transfer my existing domain and use it with my A/c here on SiteGround, so the offer will still be valid??
Mirko: Yes
Krishnandu Sarkar: Means $9.95 for Domain Renewal for 1 year(as it's a transfer) and Hosting for 1 year and after that domain renewal will be free as long as I'll keep it primary with this A/c
Mirko: No
Mirko: The free renewal stands only if you register a new domain name with us
Krishnandu Sarkar: Ok...
Krishnandu Sarkar: I got it...
Krishnandu Sarkar: Actually that's what I was asking...
Krishnandu Sarkar: No problem.
Krishnandu Sarkar: Ok, so domain renewal is free for new registrations, and how about if I want to transfer it later to other registrar??
Mirko: You will be the owner if the domain name and you can transfer to another registrar at any time you wish and renew it with them as it will not be hosted with us, due to the transfer away
Krishnandu Sarkar: No I didn't mean that, is there any hidden charges for domain transfer or is it free??
Mirko: No
Mirko: You can transfer it away at any time you wish and we will NOT apply any extra fees for that
Krishnandu Sarkar: Thanks, that will be fine
Krishnandu Sarkar: One last question please, if you don't mind of course
Krishnandu Sarkar: As you said, your regular hosting charges is $3.95/mo, I can't see any plan like that on your site, can you please help me with the link of the plan, so that I can verify my technical needs of database and other scripts.
Mirko: You cannot see it now as we have a promo running for $9.95
Mirko: However!
Mirko: When the promo expires the price will be $3.95 /mo
Mirko: The same price was applied before the promo
Krishnandu Sarkar: Ok, so any technical documentation, like how much database space and PHP versions and what type of scrips etc.??
Mirko: You can try that page
Features of SiteGround Super Hosting Package
Krishnandu Sarkar: Thank you
Krishnandu Sarkar: Thanks a lot for all the help
Mirko: With us you can use 5 different php versions at the same time
Krishnandu Sarkar: That will be fine for now
Mirko: You can even use a different php version for each folder of your account
Mirko: You can have as many databases as you wish hosted with us too
Mirko: Would you like to get the Christmas offer with me online?
Krishnandu Sarkar: No not right now, I want to read the technical documentation well and decide.
Mirko: I will gladly clarify all your doubts
Krishnandu Sarkar: Thanks a lot
Krishnandu Sarkar: Offer looks really mouthwatering and no doubt the basics are fine...
Krishnandu Sarkar: I just want to read ToS page and I'll be back. Thank you
Mirko: For your convenience I will remain with you over the live chat if any questions occur
Krishnandu Sarkar: No it's really okay
Krishnandu Sarkar: Have a nice day
Krishnandu Sarkar: Bye
