Tata Broadband in Pune

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Seed

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Hey, I'm considering switching to Tata in pune since I'm fed up of my exatt connection.. crazy loss since 2-3 weeks and mass downtime.. will be getting the 256 or 512kbps unltd plan... just wondering how it is, from ppl who are currently using tata
 
from what i have learnt so far is get the router based adsl connection from TATA....dont go in for the LAN based connection...

i am using the router based connection n have a 512k ul pack...speeds are damm good only the CS is a quite bad...
 
Is CS bad for you? Do you get loss/choke or high pings or both? I'm on TATA in Pune too and I get pings of 30-50 to most servers.
 
^^CS...i meant customer care.....hopefully u shldnt need to contact them if you keep the local rep in the loop :D
 
the prices are same for the ADSL connection right? and can i use that with my wifi router then? i mean does the modem they give have an ethernet port or just USB?
 
the price are the same...and the router i got has just one lan port...
but i guess you could ask them if your router will work with their connection...
 
Jeez man they're tellin me it will take atleast a week, that too I won't even be guaranteed a connection.. they said someone will come in my area within 3 days to check feasibility.. arghhh.. my current connection is gonna expire tomorrow :@
 
^^ TATA guys always do this, best of luck m8

and like every 1 said, dont go for the LAN based Metronet, get the ADSL connection via a router at ur place.
 
Wraith said:
^^CS...i meant customer care.....hopefully u shldnt need to contact them if you keep the local rep in the loop :D
Click to expand...

LOL my bad..:P However I find it very hard to keep the local techs in the loop, they behave like they're a bunch of asses.
 
There awesome here in South Delhi. There service center is amazing. They are fast and reliable. Atleast here in South Delhi. Good pick man!
 
I have TATA Indicom BB from tata teleservices Ltd.

They provide a landline and a DSL modem.

I am on the ResidentialAdvantage256DSL plan.

399/month
8 pm to 8 am unlimited download @ 256 kbps.
8 am to 8 am also unlimited, but at 50 ps / MB.
Modem was provided for free.
No installation charges.

But their billing is kinda screwed up.

I got a bill of 2000 last month and have been fighting with customer care since then. :@

The usage graphs from MyAccount showed that I downloaded 1 GB in 1 hour on some day which is impossible with a 256kbps connection.

I sent a mail to dsl.desk@tatatel.co.in and they sent me a usage details XLS sheet.

In that, there is the hourly usage details, but one row in the excel sheet contains usage for 20 hours! :S



I marked the rows with color and sent it back to them, asking for a refund.

But still, no reply yet. I havent paid the bill, and havent been disconnected yet. :D

I aint gonna pay until they fix this, and if they try to screw me again, I am gonna use the email which I got from them, which contains this XLS file, as evidence in court. :hap2:

Wish, I had the time to use a 24 hour unlimited connection. Then the money would have been worth spent.

The speeds are very good and downtime is zero for the past 2 months.

I guess that is because it is TTML and not pakka tata indicom by VSNL.:bleh:
 
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Some guys came and did the wiring and all.. its the ADSL wire.. does anyone know what modem they give coz I wanna know whether I can connect it to my netgear wi-fi router or not..
 
mine is a Zyxel P660R-T1

I was able to connect it to a 8 port switch and share the net among 2 pc's.

PS : Expecting reps for my previous post if i deserve it :D
 
Hey forgot to mention 1 thing.

call 922500121 or 9225639404 for the connection.

The customer support number is 02066038000
 
Hey guys they installed my connection..its currently connected to my computer..how do i set it up so that i can connect the modem to my netgear wireless router?
 
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