Thinking about going for VSNL Tata Indicom Broadband? Read this first..

Vince

Boogie-Man
Explorer
A few things i would like to advise future customers are

1)to CONFIRM whether you have feasability in your area, coz there've been many cases where they changed their feasability reports AFTER they had confirmed the availability in the particular area... that too AFTER you pay the Installation amount!

2) Postpaid:Watch out for the method of payment of the bill. In Chennai, they have only ONE billing office where you can pay your bills (Its idiotic since they've got numerous TataIndicom Walky Centres, all of which REFUSE broadband payments!! :O )
Thats unless you DONT have a cheque-book, so you can easily drop off a cheque at an ICICI ATM..
Prepaid: Make sure you have easy access to a person who sells those prepaid cards.

3)Delays. They'll tell you that they'll give you a connection/solve your problem, etc within a short period of time(one week, 24 hours,etc), but we Indians know we should multiply that time by 5..

4)Be prepared with your aspirin for headaches. I heard that they disconnect you if you're late in paying the bill by ONE day! And they charge you Rs.250 for a reconnection within 24 hours.

5)Shoddy wiring. At least thats what they've left me with..

6) Better stick to the unlimited plans if you can, coz i've met a few people with over-sized bills.

So far from my experience i've found only 2 advantages->

1) 99% Uptime. i've lost my connection only once in the last 4 months.
2) No port blocking, so download all you like from where ever using whatever. [but i dont play games online or run servers, so i've no comment on that area]

Oh, and be sure to check www.tataindicombroadband.com often, coz i nearly missed their latest reduction in prices..

Take care
Regards

Vince
(P.s. i've posted this in various forums so that other users can take note..)
 
Hehe just got it today... Got the connection 4 days after installation flat! I'm very impressed by their service as of now.
 
I love my Airtel connection.....GOK what's wrong with the nimrods at Tata Indicom given the obscenely High rates that they still have
 
^^I had a choice between the two. Reasons...

1) Static IP

2) 1:1 contention ratio instead of 1:2 of airtel. So guaranteed 256kbps all the time. I'm getting more than 256 as I write this.

3) The office is 3 blocks away from my home so if anything goes wrong, I can go spank them with a rod :P.

4) Special offer for M$ employees.
 
^^ And Airtel and Hathway provide services in limited locations (Hathway is more limited)

But ALL that could change if BSNL unbundles the local loop right?
 
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