Very slow speed issue.

[Mr.J]

For past few days, my Internet connection has been acting up.

The speed is very slow, Ping time is very high, Pages are often not loaded properly.

When I complained about it to my ISP, their technician tried connecting the cable directly to my PC instead of my router. Then the login was created and everything was back to normal. So, he connected the cable back to the router and reset it. After setting up the connection on router he checked the speed again and there was no problem whatsoever.

But it is happening again and again and I've to reset and reconfigure the router.

I have a suspeion that it might be problem from my ISP's end and not mine.

Either way, I want to know what is wrong and how to fix it if it is my router or prove them that something is wrong on their end if it isn't.

 

[iknowledge]

Check the Firmware of your router. Try upgrading to the latest firmware. Can you borrow a router from a friend? Try using another router to see if the issue persists.

 

[prateekS]

What is your ISP?

And the problem is mostly from your ISP side.

 

[Mr.J]

Even after upgrading, the issue isn't resolved. I'll check at night if direct connection gives consistent speed or not.

My ISP: http://hns.net.in/

 

[vivek.krishnan]

I have seen this issue earlier with my N13 also, could you just add a switch in between and check. I cant seem to recollect what I did to fix the issue. Somehow STP and routing loops is what's resonating in my mind.

 

[Mr.J]

I have seen this issue earlier with my N13 also, could you just add a switch in between and check. I cant seem to recollect what I did to fix the issue. Somehow STP and routing loops is what's resonating in my mind.

I don't have a switch, so I can't.

Currently connected the cable directly to PC and its working fine. Have to check if it does so in the morning