chetansha
Juggernaut
RMA created on 23.07.2013 , and i couriered the drive on same day thru Maruti couriers. ( I never opt for pick up etc., I save more time by sending it myself - just 100/- for the courier - 1.75 kg package) WDBACG0020HCH-NESN ( wd 2 tb my book live NAS ), replacement despatched on 28.07.2013. Any idea if they send new drives or re-certs for NAS / ext drives?