Storage Solutions What is the RMA process for Corsair ?

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nishantgandhi

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It so happens that my Corsair 8 GB Flash Voyager seems to have gone kaput. Although the disk check does not reveal any bad sectors etc., I frequently experience 'Cyclical Redundancy Error' and 'No Disk in Drive F' kind of error messages.

What is the RMA process for Corsair? Do they have it in India? Can someone please share details of the same?
 
Re: Corsair RMA

In conjunction with Kaizen Infoserve, Corsair offers service and warranty across 23 centers nationwide.

Where are you located ?
 
I went for RMA of my corsair dominator ram modules today, but they didn't took it at first saying the points have a kind of black rust on them... the contact pins i.e

their service man just took an eraser and removed the oxidized part of the pins and they started shining as new...

they took it for RMA but were still reluctunt and said I have to call them tommorow again to confirm for the RMA...

what is this all about??
 
^You should have been a bit careful IMO. How did the rust settle on the contacts btw?
 
I bought them from Mumbai from my friend... so he told me moisture got copper points a bit oxidized.. as I said.. they were nothing and could even be wiped by a spirit solution..

i just assumed Corsair wouldn't mind it.. for its thr no ques asked policy.. otherwise I would have them cleaned beforehand..
 
Simply insist that its a manufacturing defect. They're generally quite efficient with RMA and take about a week to 10 days to get you brand new products in lieu of your musted material.
 
i got my corsair 4gb flash voyager replaced with a brand new sealed piece in under 2-3 mins. direct desk replacement. a week or 10 days must be for psus. but they usually replace stuff within 2-3 days.
 
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