Guess so.So in case if something happens to the SSD we have to ship it to primeABGB who will in turn handle the RMA ??
Can someone check with PrimeABGB?
Question:
Hello,
I am Ganesh Balan from India. It appears Crucial SSDs were unavailable in the Indian markets for a long time since its launch and some of us were able to source it from abroad.
I have few queries concerning the purchase of an M4 SSD:
1. Will Crucial honor the warranty of an SSD if it is purchased from say US and is being used in India at the moment? i.e. to say Global Warranty of some sort?
2. Recently a retailer based in India - Prime ABGB has listed some Crucial M4 drives in their website. Here is the link - Crucial
Is this an official import and can I buy it from this retailer instead? Who will honor the warranty? Would it be the retailer directly or a third-party with whom Crucial has tie-ups with?
I would be glad if the Customer Service can give me prompt responses for the above queries.
Thank you and have a good day!
Ganesh
Hello Ganesh,
Thank you for contacting Crucial. We do not ship to India from the United States. That would be handled by our UK website. Their website is crucial.com/uk and you can order directly from them. They would also be the ones who you would contact for any RMA warranty exchanges.
If you ordered the SSD in the United States and it was sent to India, you would still need to create a RMA with the UK website. We do provide 3rd party exchanges after 45 days. Within 45 days you would need to take your product back to the place of purchase. We do have many authorized resellers, but I am not familiar with Prime ABGB.
If you have further questions, please visit the Crucial Community at Memory (RAM) upgrades, usb drives, solid state drives (SSD) at Crucial.com. For sales questions, try our online chat service at Crucial.com - Contact Customer Service. Our hours are Monday through Friday from 7 a.m. to 6 p.m. (Mountain Time). At Crucial, we are committed to providing high-quality products and reliable service and support.
Have a great day!
JOHN ATKINS
Sales & Support Representative
Tel: (800) 336-8896 (US & Canada only)
Tel: (208) 363-5790
Fax: (208) 363-5501
mailto:crucial.service@micron.com