Hi Vijay!
Thank you for writing Xbox Customer Support!
Thank you for your inquiry! I understand that you are trying to set up your Xbox 360 HD-DVD Player along with an Xbox 360 console.
The Xbox 360 HD DVD Player is exclusively for use with the Xbox 360 video game and entertainment system.
Before you can use your Xbox 360 HD DVD Player with your Xbox 360 console, you must follow these steps:
1. Install the Xbox 360 HD DVD Player software. Turn on the Xbox 360 console, insert the software disc that was included with the player into the console, and then follow the instructions that appear on the screen.
2. Position the HD DVD player. You can position the HD DVD player horizontally or vertically, just like the Xbox 360 console. However, unlike the console, the HD DVD player has rubber feet only on the horizontal base. Therefore, the HD DVD player is more stable when you horizontally position the HD DVD player. Do not position the HD DVD player so that the cooling vents on the HD DVD player or on the Xbox 360 console are obstructed. Never change the orientation of the HD DVD player when a disc is in the disc tray or when the HD DVD player is turned on.
3. Connect the HD DVD player to a power source by using the power cord and the AC power supply that are provided. To connect the HD DVD player to a power source, fully insert the power supply cord plug into the back of the HD DVD player. Firmly connect the AC power cord plug to the power supply. Firmly connect the other plug on the power cord to a standard wall outlet. Connect the HD DVD player to an Xbox 360 console
4. You can connect the Xbox 360 HD DVD Player to any USB port on an Xbox 360 console by using the Hi-Speed USB 2.0 cable that is provided together with the player. To connect the player to the console, follow these steps:
a. Connect the USB cable to the mini-USB port on the back of the HD DVD player.
b. Connect the other end of the cable to an open USB port on the Xbox 360 console. If you use the Xbox 360 Wireless Networking Adapter, you can free the rear USB port on the console by connecting the wireless adapter to the back of the HD DVD player instead of to the console.
You do not establish a wireless connection between the console and the HD DVD player when you use this method to connect the wireless adapter. However, this method does maintain a wireless connection between a router or a second console and your console as long as the console remains connected to the HD DVD player. You must use a USB 2.0 cable to connect the HD DVD player to the console.
5. Configure the display settings of the console to view high-definition content. To view HD DVD movies in high definition, you must connect the console to a high-definition TV or monitor and you must configure the console for high-definition video output. For more information, see your Xbox 360 Setup manual or visit the following Web site:
Xbox.com | Support.
Electrical safety:
As with many other electrical devices, failure to take the following precautions can result in serious injury or death from electric shock or from fire. These hazards can also damage the HD DVD player.
1. Select an appropriate power source for the HD DVD player.
a. The power input for the HD DVD player is 12 volts at 1.7 amps. Only use the power cord and the AC power supply that came with your HD DVD player or that you obtain from an authorized repair center.
b. Even if the voltage and frequency of an alternative product appear acceptable, do not use non-standard power sources, such as generators or inverters. Only use AC power that is provided by a standard wall outlet.
2. Avoid damaging the AC power cord. Follow these guidelines:
a. Position the power cord so that people will not walk on the cord.
b. Protect the cord from being pinched or sharply bent. This is especially important for the part of the cord near the connections to the power outlet and to the HD DVD player.
c. Do not jerk, knot, sharply bend, or otherwise abuse the power cord.
d. Do not expose the power cord to sources of heat.
e. Keep children and pets away from the power cord. Do not allow anyone or anything to bite or chew on the cord.
f. When you disconnect the power cord, pull the plug. Do not pull the cord itself.
g. If the power cord becomes damaged in any way, immediately stop using it and call Xbox Customer Support to order a replacement cord.
h. Unplug the HD DVD player during lightning storms or during storage.
If you need to reply to this e-mail, please reply 'with history' (include any previous e-mail) so we can expedite our service to you.
You may also call Xbox Phone Support at 1-800-4MYXBOX (1-800-469-9269) at your earliest convenience, and [UTF-8?]we’ll be happy to help you. We are open everyday from 8am to 12mn US Central Time.
To expedite service, please provide Service Request Number 1052961190 when you call.
NOTE: You may now check warranty and repair status for your XBOX console by going online at
http://service.xbox.com/ using your Windows Live ID account.
Thank you for visiting Xbox.com. If you should have future questions on Xbox products or services, please be sure to revisit our Web site as we are continually adding information to enhance our service.
Sincerely,
Chad
Xbox Customer Care
