khaleelda1
Contributor
Guys/Gurus!
first off - i m really confused which section to post this is. Kindly let me know if im way off.
The Issue:
placed an order for spice mi425 on flipkart using credit card
was redirected to flipkart which displayed transsaction sucessfull
took a print out of the same
similar confirmation came on my email too
payment confirmation from HDFC came on my mobile confirming the amount paid
Next day morning - That is today..
I recieve a mail from cs@flipkart.com
Subject - OD20619100XXX- Flipkart order pending. [Incident: 120620-001XXX]
Content :
Dear Khaleel,
This is with reference to your order ID: OD20619100XXX
Thank you for shopping with FLIPKART.Com!
You have used the online payment option while placing this order. The internal payment portal has set aside your transaction for verification purposes. This may be due to some incomplete/ incorrect or invalid data that may have been submitted by you, causing a mismatch in the internal payment portal system. Kindly send us a copy of the below:
• Copy of your identification proof (Driving license, Passport, Voter’s ID, Pan Card).
• Copy of your address proof (Driving license, Passport, ration card)
This needs to be forwarded to the internal payment portal for verification purposes. Please be assured that your statement would be strictly kept confidential.
P.S: Please be informed that we require the documents requested within 24-48 hours, failing which we will proceed with cancellation of the order. Please reply to the same email with the requested documents attached.
Thank you for your co-operation.
xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Seriously....whats going on?
first off - i m really confused which section to post this is. Kindly let me know if im way off.
The Issue:
placed an order for spice mi425 on flipkart using credit card
was redirected to flipkart which displayed transsaction sucessfull
took a print out of the same
similar confirmation came on my email too
payment confirmation from HDFC came on my mobile confirming the amount paid
Next day morning - That is today..
I recieve a mail from cs@flipkart.com
Subject - OD20619100XXX- Flipkart order pending. [Incident: 120620-001XXX]
Content :
Dear Khaleel,
This is with reference to your order ID: OD20619100XXX
Thank you for shopping with FLIPKART.Com!
You have used the online payment option while placing this order. The internal payment portal has set aside your transaction for verification purposes. This may be due to some incomplete/ incorrect or invalid data that may have been submitted by you, causing a mismatch in the internal payment portal system. Kindly send us a copy of the below:
• Copy of your identification proof (Driving license, Passport, Voter’s ID, Pan Card).
• Copy of your address proof (Driving license, Passport, ration card)
This needs to be forwarded to the internal payment portal for verification purposes. Please be assured that your statement would be strictly kept confidential.
P.S: Please be informed that we require the documents requested within 24-48 hours, failing which we will proceed with cancellation of the order. Please reply to the same email with the requested documents attached.
Thank you for your co-operation.
xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Seriously....whats going on?