SBIcard offer - sham?! SBI users, please assist in determining.

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Kilroyquasar

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Hello!

a friend of mine was trying to purchase a UPS from infibeam.com for me, using his SBI CC. he had seen this offer from SBIcard for infibeam:

https://www.sbicard.com/saleebrations/offer.html

(10% off, max. of 1000/-).

however, infibeam just doesn't accept the code. i myself tried HDFC's code of its own offer, which is working. however, the SBI one is not. i called up infibeam today, and after the executive at their end tried applying it, he too found the same. the error encountered is 'the promotion code SBISHOP10 could not be found'.

my friend then attempted to contact SBI at the first given no. here, but the no. is told to be invalid. i tried too, and the same:

https://www.sbicard.com/header_footer_pages/ContactUs.html

he doesn't have a BSNL phone, so i called up the BSNL/MTNL no. (the former one; the latter one doesn't get through, and gets cut abruptly). however, one requires to register his credit-card no. to proceed ahead, which i don't possess. hence, i seek some assistance from any SBI credit-card user in this, to please call at the given no., and enquire why isn't the code working, even though it fulfills all the criteria enlisted in the T&C.

please write in, anyone who wishes to come forward.

thanks!
 
Is the sbicard.com domain itself known/affiliated or some random one?

the contact no.s they provide are of SBI, and as rads also tells, it must be of SBI itself or affiliated to it.
also, the link 6pack provided tells the same.[DOUBLEPOST=1385388380][/DOUBLEPOST]
Post here. Seems some people didn't get any discount at all.
https://mobile.twitter.com/SBICard_Connect

i was not a member of twitter, but signed up now.
complaints here are of varied nature; will put about this issue too there. moreover, will ask my friend to share his CC details, so that i can call SBI and talk to an executive.
 
actually, talking to a customer-care executive requires one to first dial one's credit-card no. on the phone to proceed ahead, and hence the requirement.
anyway, my friend had reported the issue to SBI's FB page y'day, and was told that he would receive a call from them soon. didn't happen yet.
 
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