Title.
I kept getting messages to upgrade to 4G sim card. So I went to the gallery today. I was told to put in new sim after old sim gets deactivated. I came home and saw old sim got deactivated. So I switched off the phone to put in new sim. Now even new sim shows no network. I put in another phone with 4G (old Pantech burst) and here also it shows no network.
I was looking at Pantech burst specs and seems it only supports 1700/1900 LTE bands whereas Idea is 1800 band.
I had asked the cc if it was compulsory to use 4G phone or not and was told it would work in both 3/4G phones. Now I'm left with two non working sims.
Anyone know what to do?
I kept getting messages to upgrade to 4G sim card. So I went to the gallery today. I was told to put in new sim after old sim gets deactivated. I came home and saw old sim got deactivated. So I switched off the phone to put in new sim. Now even new sim shows no network. I put in another phone with 4G (old Pantech burst) and here also it shows no network.
I was looking at Pantech burst specs and seems it only supports 1700/1900 LTE bands whereas Idea is 1800 band.
I had asked the cc if it was compulsory to use 4G phone or not and was told it would work in both 3/4G phones. Now I'm left with two non working sims.

Anyone know what to do?