Market Feedback Is it wrong to ask for Seller Warranty?

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KnightstarK

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I requested a seller for a 7 day warranty on a GPU I was buying from them.

They got quite offended and proceeded to tell me that "You're getting 6 month manufacturer warranty, why do you need 7 day seller" and "Nobody ever offers seller warranty, you don't know anything"

Even after I explained that seller warranty is important because certain kinds of physical damage might not be covered by manufacturer warranty, and can only be discover after purchase.

Eventually, the seller refused to strike a deal with me.

Am I in the wrong?
Is there any other way to go about this?
 
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if the card has manufacturer warranty and the seller provides working proof then there`s no need for testing warranty. Just make sure that the warranty seal is intact and all documentation is present. For a non warranty unit testing warranty is a must for me and you have every right to ask for it. I have a very bad experience selling my friends GPU last year. It was a zotac 2060 amp under warranty. I gave the buyer 5 days testing. On day 4 the card was not giving output, so i took back the card and refunded him. After 2 weeks into RMA ,the card was returned saying that the PCB is burned. Burn marks were only visible once you remove the backplate so i missed it altogether. It was obvious the card was misused by that person. Either an overclock/overvoltage or a bad PSU did the damage.
 
For warranty product I give only damage warranty in transit and buyer have to show the pic as he gets product in possession not after 2~3 days of delivery, If its not physical damage then he should move to official channel for RMA
 
Instead ask about his terms for transit damage, loss and doa. As long as the card is working fine and the warranty is not void you don't need seller warranty hoping it reaches your hand safe.
 
Transit damage owing to bad or insufficient packaging and DOA are sellers responsibility and this should always be the case for an in warranty item.
The buyer should not be subjected to warranty claim agony from the word go.

I believe all deals here should have this pre requisite , the buyer should make sure to make unboxing video as well as first installation and first use video as proof.
 
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Once I sold a HD which got damaged in transit even with more than enough protection so I offered refund or repair from my side. After few days found out that HD can't be repaired so offered full refund but buyer suggested we split the damages 50-50 (as he knew the risks before dealing also saw how well the package was packed), He wanted to return HD and i declined as its worthless to waste money on courir for a dead product. I know not everyone will deal like this but this is how the deal should be done.
 
Once I sold a HD which got damaged in transit even with more than enough protection so I offered refund or repair from my side. After few days found out that HD can't be repaired so offered full refund but buyer suggested we split the damages 50-50 (as he knew the risks before dealing also saw how well the package was packed), He wanted to return HD and i declined as its worthless to waste money on courir for a dead product. I know not everyone will deal like this but this is how the deal should be done.
How many buyers will be this considerate in today's time.
Kudos to both of you.
 
if the card has manufacturer warranty and the seller provides working proof then there`s no need for testing warranty. Just make sure that the warranty seal is intact and all documentation is present.
Even in this situation, I think there is a case for seller warranty.
Often working proof is not completely transparent - a seller might try to hide a broken HDMI port by using a DVI port for a proof video, similarly a GPU fan might be broken/underperforming.
Having a seller pulling off a last minute switch-a-roo is my greatest fear - The seller shows a working GPU as proof, but at the time of trade gives a busted GPU instead.

Sad to hear about your 2060. I guess even sellers aren't as protected as I thought.
EDIT: Your GPU story sounds so similar to the taped-up Chromebook scam someone reported on TE yesterday - but the buyer was duped in that case.
I can't imagine the buyer intentionally burning a 2060 - must've been a noob or something.

For warranty product I give only damage warranty in transit and buyer have to show the pic as he gets product in possession not after 2~3 days of delivery, If its not physical damage then he should move to official channel for RMA
I feel there is a grey area here.
As a buyer, I'd be worried that the seller is shifting the RMA burden onto me.
A buyer expects a working component at time of purchase, not "probably might work" after a round of RMA.

Instead ask about his terms for transit damage, loss and doa. As long as the card is working fine and the warranty is not void you don't need seller warranty hoping it reaches your hand safe.
It was supposed to be a face to face deal in Bangalore in a mall - so no risk of shipping damage.

Once I had it in my hand, I would have preferred a few days of seller warranty to test the GPU thoroughly and make sure the ports, fans, temps and clock speeds are all as advertised.
If there is something wrong discovered at time of sale, then it should be on the seller to fix it (through RMA) or refund it - that's my only argument for seller warranty.

Once I sold a HD which got damaged in transit even with more than enough protection so I offered refund or repair from my side. After few days found out that HD can't be repaired so offered full refund but buyer suggested we split the damages 50-50 (as he knew the risks before dealing also saw how well the package was packed), He wanted to return HD and i declined as its worthless to waste money on courir for a dead product. I know not everyone will deal like this but this is how the deal should be done.
Good on you for dealing with the situation properly.

But, I would've requested for the HDD back. Too many scammers and con-artists out there these days. I would've liked to make sure the HDD was actually broken beyond repair.
 
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If you are so apprehensive, only option might be to buy new.

One off bad luck events are unavoidable and in such cases, the only option we have is to settle amicably, like both the members who dealt with the above HDD did.

In your case, seller could have politely refused instead of being rude.

Ultimately, there is no wrong or right here. Buying used always comes with risk.
 
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