Android Samsung S20 Ultra not getting updates (Last update - Dec,2020)

the_beginner

the_beginner

Level D
Hey... My friend got a Samsung S20 Ultra 5G from his relative who has come from Dubai. It shows that the phone was last updated on Dec, 2020 and it also shows no updates available. I looked up about this on the internet and found out that you won't get updates outside the country you bought the device from. Is this real? if yes what's the solution for this and how to update the mobile?

Current versions:
1) One UI version - 3.0
2) Android 11
 
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From my experience, this is not true. Unless it is a carrier device that is unlocked, it should receive updates. For instance, devices from the US that are carrier locked, will require the phone to have that carrier's sim to get updates. Originally unlocked phones do not have the issue. I have purchased a couple of Sammy tabs and phones from UAE (used) and they did receive updates in India. If this has changed now, I would not know.
 

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Titokhan said:
@the_beginner

As mentioned by @Afrin101, a regional SIM should be enough to force the effective CSC to change on a multi-CSC firmware. You should eventually be at software version G988BXXSFFVIB, which is the latest One UI 4.1 based release for this device with the September 2022 patches.
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You are absolutely right and I've even got Oct security patch.

Any idea about One UI 5.0 roll out date for the device?
 
Another query guys... official 45W charger is out of stock in samsung website (it also costs 3K it seems), any reliable alternate charger for the device?
 
burn2007 said:
I have an s20 ultra and I'm on one ui 2.0 I can't seem to get updates I bought the phone right here in Ghana and it was factory unlocked from the box
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As suggested in my earlier quotes post, I need to see the Software information page to diagnose the situation.
 
That S20 ultra should get a security update. My S20FE is at Sept 2024 for security and OneUI 5.1
 

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