Hi, guys. I bought a Corsair RM1000x for my PC from Elitehubs to replace an old PSU. When I connected the PSU to the motherboard (24-pin, CPU, and PCIe), the PC didn’t boot up. It had no power, no onboard LEDs, and the fan wasn’t lit. I tested again after undoing the connections, but the same issue occurred. After that, I tried connecting the motherboard with my old PSU (Corsair TX650M), and it worked perfectly.
I had a PSU tester from Amazon lying around, and the 5VSB rail on the new Corsair PSU was dead—it never showed a green light on the 5VSB. I sent the PSU to Elitehubs for replacement, but now they are saying it works fine with their test rig or whatever. I’ve asked them to show voltage values for both the 5V and 5VSB rails using a multimeter to confirm what they are saying is correct.
if it in warrrnty they corsair will replace it once they confirm it faulty .elithub will not replace they will send you to kaizen repair centre in lamington road ,corsair should replace it for you in next 30 days ,they will need ur orginal bill with gst and chck warrenty sticker in psu it broken or not , they will check generte rma service no or you can check with there customer care
Update , from elitehubs they are saying the psu is working without providing any proof of any readings. Now asking to me provide two way return shipping and they are saying they cannot do rma on my behalf on a new product. Totally bad service, regret buying it from here as it was 2k less than Vedant and mdcomputers. They have asked to me ship it to Mumbai instead i have gone for rma with corsiar in kolkata itself.
