I am facing a new issue now.
I had made a purchase worth 1.2$ just to test my friend's citibank debit card, payment completed, aliexpress took 24 hours to verify payment and seller shipped the item.
Next purchase i made was worth $105 (Rs.7100). But when i paid, even though payment was showed as successful at aliexpress and money got deducted from bank account. Aliexpress closed my order (for security reasons) and asked my ID proof, photo of debit card (with first 12 digits concealed) and bank statement to validate my account.
I provided these documents to them and they validated those details and told me that i can now start placing orders again.
When i contacted CC about my order that i paid $105 for, they said its permanently closed and aliexpress didn't deduct the amount, its being held by my bank and i should contact my bank to get a refund.
I contacted my bank and they asked for 2 working days to verify if the payment failed or succeeded.
Anyone faced similar issue with aliexpress before?
They also said they can't guarantee that my future orders will not be closed for security reasons even after i have submitted those documents they had asked for, since verification of each order is independent.