Quote from another thread regarding Amazon US (Global). I didn't know Amazon has a customer rating system, I am assuming it's true for Amazon India as well. I wonder if this is why returning something is so tedious lately for me. They always want to raise an investigation first, then ship back the item which for some reason takes very long, last time it took almost a month to get my refund.
I often buy things in multiple quantities, there have been lots of incomplete amounts received and sometimes straight up very wrong items. Last time I received a dog toy instead of 30 grinder blades. Last month, I also received medical equipments instead of hammers. Even the delivery guy warned me that it might be wrong items and asked me to contact customer care if they are wrong. I told CS these things but still they won't refund me without going through the tedious process.
Anyways, I think I should buy less from Amazon now. Or should I not contact customer care often? I am not sure what to do.
