I believe the reviews to be true because a friend of mine has this. In fact I had to arrange for his new RMA after his first one had the same problems and he didn't know what to do about it. The mic switch came inverted. His first piece had something broken which Razer confirmed was a manufacturing defect. It also has a very poor quality mic. We talked with Razer and negotiated and asked it to be replaced with another model. Whole thing took weeks.
And personally I honestly don't know what to say about it. Luck or just another typical overpriced Razer garbage?
It's a very risky purchase that's for sure.
Abso-damning-lutely...
Lemme rewind my first & only experience. Is a bit old but should put things in perspective.
I had bought the Razer DA for a costly 3200 back about 15~18 years ago.
That was pretty much expensive for the decade.
It developed a tiny click issue. Which was 50~50 occurring daily. Either single click won't get registered or double-clicked when not need.
So, the dealer who I got it from had promised that the RMA centre was in Bangalore. Which wasn't, until this issue develops & I contacted him for address.
According to him, following up-I had to msg Razer & arrange to send to Singapore. Which, I sent but Razer declined accepting the parcel since no receiving person's name was mentioned. They didn't send it back, nor communicated, and the courier company was a Damning fraud - nwither did they contact me.
Abiut 20 days later when, I contacted the Courier company, they said the parcel was destroyed since I failed to communicate. Waaaaaaaaaaaaaah. [emoji23]
Back to 2020s decade=
I've seen many posts on FB in groups where many of you are present. Many friends, acquaintances who have used this garbage called Razer.
In true words, it is ultra-overhyped Fecal products. After about 20 years of using them on-off, ordering for friends etc... I definitely stand by my view - it's the worst product ever manufactured!
People fwil to understand that, if any Otg pays any gamer or funds their lives, to promote their products = it has to be worst quality. [emoji23]
I've never seen Corsair or Silverstone, etc. (to name a few; afaik or have tracked) creating mktg schemes using gamers to promote their products. Or even if they have & I haven't seen... The product quality when you use it, gives an example experience of how the brand is. Period.
This Kraken, I have seen is even worse than the RedGear HPs I have had bought over 4 yeara ago.
Their pads are pewling off, HW issues, etc.
Either of:
1) they're dumping their worst quality manufactured products into 3rd world countries bcoz well, people are foolish.
OR!
2) the brand's products itself is manufactured using worst quality raw materials...
Just a long word, so people should make wiser decisions.
Regards,
FC.