CPU/Mobo AMD motherboard stability issues with DDR3 (XMP based memory)

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vinayaga

Forerunner
Im building a new computer with the following components:

Gigabyte GA-880GM-UD2H motherboard

AMD Phenom II x6 1055T processor

Gskil F3-10666CL9D-8GBXL (2x4gb)

Antec 650w PSU

HIS Radeon 5670 Video Card

I wanted a AMD 880 board and while picking the RAM, I noticed that some of the RAM were marked as specifically designed For 2nd Generation Intel® Core™ processor. It kind of put me off, but I kept wondering why it should make any difference. I assumed it is a Intel muscle at work and moved on. In short, since AMD cannot take more then 1333mhz DDR3, I stuck to the Gskill as it was advertized to run 1333mhz at 1.5v.

Assembled the comp, everything is stock, brand new, basically nothing is OC'ed. RAM settings are 9-9-9-24, 2T DRAM Freq 669.6 mhz and CPU Freq 2008.9 mhz. I put the system together, it booted first time no problem. I installed windows and then I started getting random BSOD's. The BSOD's indicated memory issues, so I ran Memtest for hours on both sticks, then each stick and there were zero errors. The memory always passed on any test I threw at it. But Windows would randomly freeze, the ATI drivers would restart randomly, basically it was hell !!!

Temps were fine for the entire time, and since I was not OC'ing anything, it did not seem like a issue. Everything in the BIOS was left untouched, voltage was stock at 1.50v and timings were stock at 9-9-9-24. I swapped the sticks between DIMM's, reseated them, etc - nothing seemed to work.

I then ran Prime35 and it would fail in a matter of seconds with a warning that there are rounding off errors. Folks on the net say that this means that the CPU or RAM is malfunctioning, which leads to data corruption and hence rounding off errors. I was ready to tear my hair apart as I have been using this CPU for 1 year now !

Frustrated, I started reading more stories on the net, then I noticed something fishy. Few other people had similar issues with AMD and DDR3 memory with support for Intel XMP (Extreme Memory Profile) and almost all of them RMA'ed the memory and got different brands. A little research pointed out that XMP allows the DDR3 and the motherboard to exchange information on what speed was necessary and how much voltage was required. On a AMD board, this information exchange was lost.

So I bumped up the voltage on the RAM manually by 0.05v and the Bios showed that the memory was now getting 1.65v. Rebooted, reinstalled and bingo, the system is now as Stable as stable can be. The Ram heats up a little, so I needed another fan blowing air on the sticks, but otherwise everything works beautifully. Prime35 ran for hours and no errors.

Moral of the story, if you buy DDR3 meant for Intel, it means that the sticks use XMP. It also means that AMD boards might not necessarily provide it the correct voltage to run at the rated speeds. In my case, GSkill claims a 1333mhz at 1.5v, but the sticks require 1.65v to be stable at that speed. So do not leave the Bios voltage at default and play around a little if you have stability issues.

Hope this helps someone facing similar issues :-)
 
All you had to do was update your BIOS :lol:. That motherboard had a buggy BIOS in the beginning, all you had to do was update to a newer firmware [F8] and you'd get stability. In the beginning I had a lot of trouble with RAM timings and frequency problems on first some borrowed OCZ 1600Mhz sticks and then on my own Corsair XMS3 1600Mhz sticks. Finally, I updated from F4 to F7 and immediately the Corsair ram worked at 1600Mhz @ 1.5v with the correct timings too.

Also, there are no DDR3 rams which are meant specially for Intel. XMP is just an additional profile in the RAM SPD which an Intel systems will read if XMP is enabled in the Intel system BIOS. A typical AMD system will read the XMP profile but won't use it, instead it'll just stick to the normal profiles that are there on the RAM. So technically, either-
A) Your RAM is corrupt and it isn't finding stability @ 1.5v, which is what it should work at.
OR
B) Your motherboard is having issues with the RAM and isn't handling the timings, voltages, frequency properly.
 
^^^ Interesting points that you raise. And now Im confused again. If the RAM is not finding stability at 1.5v, should I return and change the RAM or let it be happy at 1.65v ? On the other hand, what if the motherboard id the culprit ? How do I figure this out ? Got it all from Primeabgb, so it is a pain shipping anything back.

By the way, Bagalore is pretty hot right now, but I still feel that the DDR3 sticks are running hotter than any other RAM that I have used.

And, Bios was the first thing I checked. The board is the latest 1.4 revision and came with the F8 bios pre-loaded :-(

--- Updated Post - Automerged ---

And you know what, the most irritating issue is that even if I wanted to return the RAM and get new ones from Prime, I see that all the 4gb DDR3 sticks are rated to run at 1.65v for their default speeds.
 
vinayaga said:
^^^ Interesting points that you raise. And now Im confused again. If the RAM is not finding stability at 1.5v, should I return and change the RAM or let it be happy at 1.65v ? On the other hand, what if the motherboard id the culprit ? How do I figure this out ? Got it all from Primeabgb, so it is a pain shipping anything back.

By the way, Bagalore is pretty hot right now, but I still feel that the DDR3 sticks are running hotter than any other RAM that I have used.

And, Bios was the first thing I checked. The board is the latest 1.4 revision and came with the F8 bios pre-loaded :-(

--- Updated Post - Automerged ---

And you know what, the most irritating issue is that even if I wanted to return the RAM and get new ones from Prime, I see that all the 4gb DDR3 sticks are rated to run at 1.65v for their default speeds.
It is sad that the RAM isn't running properly on its stock 1.5 voltage. If that bothers you then you should try getting it exchanged otherwise you should be perfectly fine on 1.65v. Your RAM would be hotter than normal but not hot enough to have errors or ruin its life expectancy.

Well I have 1.0 version of the motherboard which came out with an old bios F2 (I think) which had a lot of problems. However seeing as you have a fresh and revised version with a newer bios, I wouldn't blame your motherboard.
 
If only I had read this sooner...

Running 4 X Corsair XMS3s @ 1600Mhz (XMP Profile) on a Giga GA880-USB3 (Rev F8) Mobo... 1.6V against the 1.5V rating... :P

Good thing these sticks have heat spreaders, as they do get warm quite easily.
 
Well, I just got a sick feeling. After running stable for a full day, I just got a BSOD with a memory error. Guess the best option is to return this to PrimeABGB. Now is the time to see how good their customer service is, especially given that I have ordered over 25k of stuff from them in just the last month.
 
^ Are you sure you got the memory timings of the GSkill sticks matched to their SPD rating (BIOS)? Set the voltage to Auto.
 
Only one stick is a issue, figured it out by running stress on each stick at a time. The other stick works perfectly in Auto or when I set timings manually. By the way, when I set it at Auto, the Bios defaults to 1T, the good RAM can handle it still at 1.5v.

So I set the actual numbers in the Bios as per the specs for both DDR3 and still same story. Raising voltage to 1.65 gives it tons of stability, prime35 runs for hours and everything works well, but then it suddenly BSOD's after prime35 is finished in a hour. Runs for hours if I do not stress using Prime35. So I thoroughly confused :-)

Should I try 1.7v just for the heck of it ? And maybe even try 1T at that voltage :-)

thetoxicmind said:
^ Are you sure you got the memory timings of the GSkill sticks matched to their SPD rating (BIOS)? Set the voltage to Auto.
 
vinayaga said:
Only one stick is a issue, figured it out by running stress on each stick at a time. The other stick works perfectly in Auto or when I set timings manually. By the way, when I set it at Auto, the Bios defaults to 1T, the good RAM can handle it still at 1.5v.

So I set the actual numbers in the Bios as per the specs for both DDR3 and still same story. Raising voltage to 1.65 gives it tons of stability, prime35 runs for hours and everything works well, but then it suddenly BSOD's after prime35 is finished in a hour. Runs for hours if I do not stress using Prime35. So I thoroughly confused :-)

Should I try 1.7v just for the heck of it ? And maybe even try 1T at that voltage :-)
Prime35? You mean Prime95 right?

Also Prime95 is by far the strongest torture test your computer can take. This is why it is chosen for stability and heat testing because if a PC is Prime stable then theres no way it can crash in normal usage. Thus if you're failing Prime after an hour doesn't mean that you won't be able to use your PC, it will work fine unless you run something intensive. Internet browsing, light gaming, watching movies won't be effected at all.

Anyways I think you should get your RAM exchanged. 1.65 is kinda sad for stock settings but if its still not 100% stable then I think you should get it exchanged.

Also, get the RAM checked one last time with MemTest. Just copy that into a USB drive and then reboot into USB-Drive and run a complete test. If it fails this, then you've surely got a memory problem :)
 
Thanks for all the advice folks, I ran memtest via bootcd and it ran flawlessly on each stick for 6 hours at 1.5v. But windows starts going down and Prime95 throws up at anything less then 1.65v. So something really fishy about the whole thing since the sticks work well and rock solid at 1.7v.

Anyways, I decided to courier it back to Mumbai. Convinced Prime to take back the sticks and send over two Mushkin 4gb sticks for the same price. Keeping fingers crossed.
 
Something was wrong with the DIMMs. No point running the on extra volts. Hope the Mushkins serve you better...!

Let us know.
 
vinayaga said:
Thanks for all the advice folks, I ran memtest via bootcd and it ran flawlessly on each stick for 6 hours at 1.5v. But windows starts going down and Prime95 throws up at anything less then 1.65v. So something really fishy about the whole thing since the sticks work well and rock solid at 1.7v.

Anyways, I decided to courier it back to Mumbai. Convinced Prime to take back the sticks and send over two Mushkin 4gb sticks for the same price. Keeping fingers crossed.
If you passed Memtest then your RAM must be fine. Since you're getting errors in Window, I suppose its your Windows installation that could be corrupt. Anyways since you're getting it exchanged, I guess that takes care of it. Hope the Mushkins work out for you :)
 
No, it was a fresh windows install. Did it thrice. One install with good stick works great, one install with bad stick BSOD's fast and the combo sticks also BSOD's, albeit late. And Prime95 bugs out VERY quickly with rounding off errors even though memtest passes. To be frank, I have been handling and assembling computers for 15 years, never seen anything like this where memtest passes always and everyone else points to the RAM.

RD274 said:
If you passed Memtest then your RAM must be fine. Since you're getting errors in Window, I suppose its your Windows installation that could be corrupt. Anyways since you're getting it exchanged, I guess that takes care of it. Hope the Mushkins work out for you :)
 
vinayaga said:
Convinced Prime to take back the sticks and send over two Mushkin 4gb sticks for the same price. Keeping fingers crossed.
Please tell me you did not order the Mushkin sticks! :O

Soulfire had similar problems with his setup - the Mushkins failed miserably and he had to exchange them for a pair of Ripjaws. I have read on several occassions that the Mushkin sticks are pretty finicky about the boards.
 
^^^^ Shucks man, now you tell me this. I already asked them to ship the mushkins, but that will happen today evening. Do you really think it is a bad decision ? And do you know who handles the Mushkin warranty in Bangalore or India ?

This is the one I asked for :

Buy Mushkin RAM | Mushkin 4GB DDR3 Memory | Mushkin 4GB RAM

The Ripjaws were heating up and I just did not have good experience. So this was the only other 4gb sticks that Prime has. What else do you suggest ?
 
Similar tale that some may find helpful-

A friend had a similar issue with his brand new build.

X6 1055T, ASUS M4A88T-M, 2x2GB DDR3 1600 Corsair XMS3, 500GB Seagate 7200.12, Corsair CX400, ...

He went through everything Vinayaga has mentioned except for BSODs maybe.

PC would crash on clicking anything on desktop.

Seemed stable after inputting timings manually and upping the DRAM voltage a bit.

Passed OCCT, IBT, memtest but would crash randomly even when idle.

Multiple OS installs, etc- nothing helped.

My friend suspected the motherboard to be faulty, as most do unfortunately.

PC would run quite slow and HDTune showed increasing error count.

Replaced with a new HDD and Changed RAM to GSkill DDR3 1600 (thanks to the PrimeABGB for the prompt testing and replacement) and all is OK since then.

Still not sure what was wrong- maybe all the new setups are just too finicky with memory. :S
 
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