Apple iPhones - International Warranty?

Status
Not open for further replies.

chaztin

Royal
Contributor
buddingwhizkid said:
factory unlocked ?

looks new ?

Factory unlocked.

--- Updated Post - Automerged ---

Gannu said:
Don't suppose iPhones come with an international warranty.

Are you sure? Where can this be verified? AFAIK apple used to offer Global Warranty on its products.
 
Re: [FS] iPhone 4s 16 GB (White)|20 Hours old|10/10 condition|Rs. 37000|Box n Accesso

AFAIK...there are no apple stores in India and for iphone's sold in India; warranty is covered by the provider.

So any phones bought from outside cannot be sent to...say vodaphone or airtel.

I had the same dilemma and had asked the apple store ppl in Australia but they were not able to give me a straight answer
 
Re: [FS] iPhone 4s 16 GB (White)|20 Hours old|10/10 condition|Rs. 37000|Box n Accesso

apple does not offer that international warranty in India.

here they have one yr national warranty to promote local iphone.
 
Re: [FS] iPhone 4s 16 GB (White)|20 Hours old|10/10 condition|Rs. 37000|Box n Accesso

chaztin said:
Are you sure? Where can this be verified? AFAIK apple used to offer Global Warranty on its products.

Pretty sure on that. Apple provides international warranty to a majority of devices minus the iPhone. Not sure of this but no phone manufacturer other than HTC, provides international warranty.

Someone correct me if I am wrong though. :P
 
Re: [FS] iPhone 4s 16 GB (White)|20 Hours old|10/10 condition|Rs. 37000|Box n Accesso

Alright. Will update the main post.

When I tried to check its warranty online it says:

"Please activate your iPhone

We are unable to display coverage details because your iPhone has not been activated.

Please contact your iPhone retailer or wireless carrier to activate your iPhone."

Chaztin

PS. I would consider it safe saying that no warranty is available in India.
 
Re: [FS] iPhone 4s 16 GB (White)|20 Hours old|10/10 condition|Rs. 37000|Box n Accesso

vercetti said:
AFAIK...there are no apple stores in India and for iphone's sold in India; warranty is covered by the provider.

So any phones bought from outside cannot be sent to...say vodaphone or airtel.

There are apple stores in Delhi atleast which sell genuine apple products including the 4s with Apple India warranty. Further, Apple has a replacement warranty on all its devices which means if something goes wrong, they just hand you a refurb piece in lieu as a replacement. Only the Iphones bought from outside India are not covered "officially" in India but I have known some people who have got their faulty 4 replaced through Apple India with a little persuasion.
 
Re: [FS] iPhone 4s 16 GB (White)|20 Hours old|10/10 condition|Rs. 37000|Box n Accesso

Infected said:
There are stores in India.

The one in Pune offers, 1 year NATIONAL warranty, and no international warranty.

Should anything go wrong with the iPhone the store will respect the warranty and will be handled by them.

The stores you are talking about are actually owned by resellers. An 'official' Apple store is yet to open in India. None of these stores will service/replace an iPhone purchased outside of India. iPhone is the only product which comes with national warranty. An iPad purchased in US for example, will however be serviced/replaced in India.
 
Re: [FS] iPhone 4s 16 GB (White)|20 Hours old|10/10 condition|Rs. 37000|Box n Accesso

Update:

For some reason previously it wasn't showing warranty data which its showing now:

Valid Purchase Date

A validated purchase date lets Apple quickly find your product and provide the help you need.

Telephone Technical Support: Active

Your product is eligible for complimentary telephone technical support during the first 90 days.

Estimated Expiration Date: March 18, 2012

More about complimentary support

Contact Apple Support

Repairs and Service Coverage: Active

Your product is covered for eligible hardware repairs and service under Apple's Limited Warranty.

Estimated Expiration Date: December 18, 2012

Learn about Apple's coverage information for your product.

Set Up a Repair

Eligible for the AppleCare Protection Plan

Get the AppleCare Protection Plan to extend the technical support and hardware repair coverage to 2 years from your iPhone purchase date.

Extend Coverage
 
^^ unfortunately, if it's not purchased from India with a vat bill, warranty will not be honored in India. The iPhones sold in India have a mrp sticker on the box and vat bill is required to claim Indian warranty.
 
Re: [FS] iPhone 4s 16 GB (White)|20 Hours old|10/10 condition|Rs. 37000|Box n Accesso

chaztin said:
Are you sure? Where can this be verified? AFAIK apple used to offer Global Warranty on its products.

Warranty on iPhones are offered by the respective carriers. For e.g I bought my iPhone from AirCel so my fone's warranty process is done by aircel. If i sell to someone in US, then AT&T is not authorized to offer warranty on an aircel iphone.

Same way, whatever was the location of purchase of this phone, its warranty can be claimed in that country only.

Global warranty applies ONLY to iPods, iPads & MacBooks
 
Re: [FS] iPhone 4s 16 GB (White)|20 Hours old|10/10 condition|Rs. 37000|Box n Accesso

spawnfreak said:
Warranty on iPhones are offered by the respective carriers. For e.g I bought my iPhone from AirCel so my fone's warranty process is done by aircel. If i sell to someone in US, then AT&T is not authorized to offer warranty on an aircel iphone.

Same way, whatever was the location of purchase of this phone, its warranty can be claimed in that country only.

Global warranty applies ONLY to iPods, iPads & MacBooks

and 100% of the iPhones sold globally are sold via carriers only?
 
Re: [FS] iPhone 4s 16 GB (White)|20 Hours old|10/10 condition|Rs. 37000|Box n Accesso

chaztin said:
and 100% of the iPhones sold globally are sold via carriers only?

actually, its not a matter that who "SOLD", but in any country, iPhones come ONLY thru carries.

Each and every iPhone in the whole world, has a carrier name attached to it.

not like our regular nokias and samsing.
 
Re: [FS] iPhone 4s 16 GB (White)|20 Hours old|10/10 condition|Rs. 37000|Box n Accesso

spawnfreak said:
actually, its not a matter that who "SOLD", but in any country, iPhones come ONLY thru carries.

Each and every iPhone in the whole world, has a carrier name attached to it.

not like our regular nokias and samsing.

Wrong in many countries it is sold Factory Unlocked , get ur facts right.

iPhones do have international warranty provided its factory unlocked and Apple has a online store in that country selling same phone.

I had got my iphone 4 from HK the warranty was valid in NZ as in both countries Apple has online store selling FU phones. I have confirmed this from Apple NZ manager , pray our gob(v)erment passes FDI bill and Apple starts selling directly.

I have tried talking to alteast 15 different Apple customer service agents in India to replace a iphone purchased in Singapore all they say is no warranty.

@OP with serial number Apple can tell where it was purchased. The online warranty might say it is valid but its for the country the phone was purchased in and not in India.
 
spawnfreak said:
actually, its not a matter that who "SOLD", but in any country, iPhones come ONLY thru carries.

Each and every iPhone in the whole world, has a carrier name attached to it.

not like our regular nokias and samsing.
I'm sorry but; starting with US itself an unlocked phone can be bought from the apple store. The 4S being $650 right now.

As for a personal example: my brother uses an ip4 bought for 35000 factory unlocked from a regular store. Dubai. Not Du or etisalat. Dad uses a locked ip4 bought for 8k from etisalat. Now that's subsidized and locked for an year.

Also Hong Kong was the first to start selling unlocked ip4s. I think it still is selling them.

Please check your facts. :-)

Sent from my LT15i using Tapatalk
 
Re: [FS] iPhone 4s 16 GB (White)|20 Hours old|10/10 condition|Rs. 37000|Box n Accesso

Just for the info , I had purchased my iPhone 4 from Singapore through official Apple store online . The Apple website shows valid warranty information just like Chaztins phone but when I tried to get it serviced /replaced due to a non working camera Apple India denied the warranty claim saying I will have to get replaced from Apple Singpore only . Since Apple does not have a single official Apple store in India they do not honour warranty for internstional iPhones . Even the factory unlocked non carrier based iPhones sold at the Apple stores are actually franchise / enterprise owned Apple stores like - Maple Technologies etc

Apple does honour international warranty for iPods ,iPads & all other iDevices . They might start honouring warranty even for iPhones if an online store or Apple owned retail store opens in India under FDI as pointed by Metalspree earlier :).
 
Re: [FS] iPhone 4s 16 GB (White)|20 Hours old|10/10 condition|Rs. 37000|Box n Accesso

Metalspree said:
Wrong in many countries it is sold Factory Unlocked , get ur facts right.

iPhones do have international warranty provided its factory unlocked and Apple has a online store in that country selling same phone.

I had got my iphone 4 from HK the warranty was valid in NZ as in both countries Apple has online store selling FU phones. I have confirmed this from Apple NZ manager , pray our gob(v)erment passes FDI bill and Apple starts selling directly.

I have tried talking to alteast 15 different Apple customer service agents in India to replace a iphone purchased in Singapore all they say is no warranty.

@OP with serial number Apple can tell where it was purchased. The online warranty might say it is valid but its for the country the phone was purchased in and not in India.
Sarath_ said:
I'm sorry but; starting with US itself an unlocked phone can be bought from the apple store. The 4S being $650 right now.

As for a personal example: my brother uses an ip4 bought for 35000 factory unlocked from a regular store. Dubai. Not Du or etisalat. Dad uses a locked ip4 bought for 8k from etisalat. Now that's subsidized and locked for an year.

Also Hong Kong was the first to start selling unlocked ip4s. I think it still is selling them.

Please check your facts. :-)

In all the countries, iPhones are available for sale by many stores, shops etc BUT each and every iPhone (even if FU) is associated with a carrier.

Just google the model No. and you'll know what carrier it comes from.

My iPhone 4 is FU and is from AirCel. My Dad's iPhone 4 is FU and is from 3, HK and he tried to get his iPhone checked in the malaysia (reg. low sound output), and they refused to look at it as its warranty can b claimed only in HK

Check this for carriers list - iPhone: Locating wireless carriers

There is no such ONLINE STORE blah blah thing, you can get it replaced ONLY in the respective country.
 
Re: [FS] iPhone 4s 16 GB (White)|20 Hours old|10/10 condition|Rs. 37000|Box n Accesso

spawnfreak said:
There is no such ONLINE STORE blah blah thing, you can get it replaced ONLY in the respective country.

You've got your facts, all wrong .

This is what an online store of Apple looks like -

iPhone 4S - iPhone 4 - iPhone 3GS - Buy direct from Apple - Apple Store (Singapore)

^ The factory unlocked phones sold through this are not associated with and carrier in the world . Quoting from the same page , incase you miss it .

"Unlocked and ready to use.

When you purchase your iPhone from the Apple Online Store, you’ll get it unlocked. So you can sign up for service with the carrier of your choice and change your carrier at any time."

I know because I have purchased from the exact same source & have faced issues with warranty in India .

*This would be my last post here . Just wanted to make sure both the seller and buyer are aware the warranty facts *



Even without warranty , this 4S is a very good deal . Best of luck Chaztin . I guess the phone has already been sold by now .
 
Re: [FS] iPhone 4s 16 GB (White)|20 Hours old|10/10 condition|Rs. 37000|Box n Accesso

In all the countries, iPhones are available for sale by many stores, shops etc BUT each and every iPhone (even if FU) is associated with a carrier.

UnTrue. Please get your facts right.

I have bought an iPhone 4S for 599$ CND factory unlocked, and not associated with any carrier.

Anyway Faheem corrected it.

Good luck Chaztin for the sale, someone please pick it up, I would have but Octroi kills it for me.
 
Re: [FS] iPhone 4s 16 GB (White)|20 Hours old|10/10 condition|Rs. 37000|Box n Accesso

FaH33m said:
You've got your facts, all wrong .

This is what an online store of Apple looks like -

iPhone 4S - iPhone 4 - iPhone 3GS - Buy direct from Apple - Apple Store (Singapore)

^ The factory unlocked phones sold through this are not associated with and carrier in the world . Quoting from the same page , incase you miss it .

"Unlocked and ready to use.

When you purchase your iPhone from the Apple Online Store, you’ll get it unlocked. So you can sign up for service with the carrier of your choice and change your carrier at any time."
Infected said:


UnTrue. Please get your facts right.

I have bought an iPhone 4S for 599$ CND factory unlocked, and not associated with any carrier.

I know what the store page looks like, but DO YOURSELF A FAVOUR. Just google your iPhone's Model No. (Find it in Settings->about.. smthing like MC6XXXX) and you'll know what carrier it comes from. Even my phone is FU and I bought from iStore (authorized reseller) BUT upon googling its model no. it shows as AIRCEL iPhone 4.

Associated with carrier doesnt mean that its under any contract etc All GSM iPhone in US are via AT&T even if FU
 
Re: [FS] iPhone 4s 16 GB (White)|20 Hours old|10/10 condition|Rs. 37000|Box n Accesso

I have email from apple to prove that international warranty is valid for factory unlocked phones in India .

For the record apples stores are going to open shortly since the reliance digital stores din't provided the *apple Level services*
 
Status
Not open for further replies.