vb86 said:
^^ since ur already using airtel dth, why dont you post a review?
I don't know how to write a review. But let me try to capture my experience with the service.
My experience was one of those rare kinds where everything went wrong. However lot of other people who have got the connections have given fantastic feedbacks. So may be I had bad luck with them
Installation
Complete newbies. So be careful and do not let them get out of your sight when they are installing. In fact the guy who had come to my house was proudly proclaiming that this was his very first live field installation. As a result I have several unsed nails at various odd angles looking like miniature pinmen struggling for life. First time when I picked STB it was faulty and the activation did not happen. Got to know about the faulty STB after 2 days only and it was replaced after 3 more days. Activation was done after 2 weeks of installation after multiple followups with the Call Center and local team.
STB
Hardware
Black with Red LED's. Looks nice. The Activation card slot is in the back as the main power switch and a single "composite" connection and power plug in. One complaint about the power adaptor plug in is the wiring is too short.
Software
The STB takes 10 to 15 seconds to load up after getting switched on. Channel surfing slows down occasionally [Either it was an intentional delay or something wrong with my STB as my friend has reported his connection is fine]There is an auto volume leveller function which ensures you don't have some channels blaring & whispering when you channel surf. Menu organisation is neat without any clutter. However channel organization is lame. No limitations on no. of favourites as they can be grouped under 4 different categories assigned under a different colour button.
Applications
Games are pretty slow to load and Interactive service is even more slower. However its pretty intuitively organized. Currently there are 8 worldspace channels available. More content and Movies on Demand would be launched shortly.
Universal Remote
Got rid of my TV remote completely. The engineers would program it and give it back to you. Mine didn't happen for some time. But finally it has started working for the last 1 month. However the only functions available are TV[ON/OFF, AV, VOL]. STB volume is reduced by holding the *key and the volume button.
Reception
Fantastic. Hasn't sputtered out even a single time in all the thunderstorms of which Bangalore was getting affected severely about a month back. I also have a TATASky connected to 2 other TV's which keeps conking out if it rains even moderately.
Packages
Sorry, don't know whats up for customer offering as of now. Can't disclose what I have also. Hope you guys understand
Overall experience was good for a new service provider. So I would definitely recommend this connection. However you may have to persist with certain service issues as the Customer Care center is still in the nascent stage.